Find A Grave Complaints and Reviews

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  • Customers like
    • Photos of grave markers2
    • Finding information in cemeteries1
    • Ability to search for a gravesite1
  • Customers don't like
    • Unresponsive administrators3
    • Customer service2
    • I liked1

  • Jun 27
  • Funerals
  • Humble, Texas
  • Memorial
  • 3
  • 3
  • 46
  • REVIEW RATING 4/5

I have sponsored numerous memorials (and paid to remove the adds), Multiple times I have had them "hacked" even though I was the administrator of the site. In one case the hacker put up info so bad I started getting hate mail (they changed my bio and put up a preposterous burial site) It was so bad the Cemetery administrator called me directly to complain, basically telling me that I was an ***.... Read more

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I lost my password and you do not acknowledge my email Add comment

  • Jun 20
  • Funerals
  • Gulfport, Mississippi
  • Memorial
  • 52
  • REVIEW RATING 4/5

Have found several mistakes on find a grave sometimes the profile managers will correct mistakes sometimes they wont there is an email you can contact find a grave and in the past they have been really good at responding but recently found proof that it was very likely that they had one person represented as two with different variation of same name but no response when I tried to contact and... Read more

Was this review helpful? 2 4

  • Jun 18
  • Funerals
  • Fort Smith, Arkansas
  • 10
  • 10
  • 93
  • REVIEW RATING 5/5

Most of the people I have encountered on Find A Grave have been wonderful! However, one bad apple now has me upset! I politely asked Ellen to transfer a relative of mine to me so that I could link him and his family to the rest of his family that I manage. MY relative! She has NO blood relation to him. What I got back was a refusal to transfer because she feels that I haven't contributed... Read more

Was this review helpful? 5 3

  • Jun 18
  • Funerals
  • Henderson, North Carolina
  • Memorial
  • 1
  • 1
  • 49
  • REVIEW RATING 3/5

Someone posted my death (Jun 12 2006) and where I was buried. Poster was supposed to be spouse, but name was wrong. *** at Find-a-grave will nor answer emails or remove the listing. One hundred words? word word word word word word word word word word word word word word word. Let's here for sixty three, well sixty six, actually, well now even more. Wait, I lost count, do you think I'm close?... Read more

Was this review helpful? 3 5

  • Jun 18
  • Funerals
  • Saint Louis, Missouri
  • Memorial
  • 6
  • 6
  • 37
  • REVIEW RATING 5/5

I googled several of my ancestors, saw them on "Find a Grave" website, and the information given on ALL of them is mostly incorrect. I want their "Find a Grave" listings deleted. One or two of the entries were correct, but it was significantly wrong. I do not want future genealogists from our family to be misguided. The information they are giving include wrong birth state, wrong name of... Read more

Was this review helpful? 5 2

  • Jun 14
  • Funerals
  • Cookeville, Tennessee
  • Cemetery Record Service
  • 3
  • 3
  • 51
  • REVIEW RATING 4/5

gabby bug made graves for live people then she died butterbly girl took them over in and around clay co tenn, macon co tenn, she has been told she has not took them off plus she is still asking member for picture of headstone when they are not dead cherry cemetery clay co tenn mt vernon red boiling spring clay co tenn hinson cemtery clay co tenn plus will not tranfer saying she is family we no... Read more

Was this review helpful? 0 3

  • May 22
  • Funerals
  • Poway, California
  • Grave Information
  • 19
  • 19
  • 486
  • REVIEW RATING 5/5

Boy Am I native. I thought the people who posted the pictures and information on Find a Grave were volunteers. That they wanted accurate information and would more than welcome family members taking over the memorials so that accurate up-to-date information was posted, and only information which the family wants. I started requesting that “family” memorials were transferred to me. I don’t... Read more

Was this review helpful? 14 13

  • May 20
  • Funerals
  • Utah, United States
  • Forum
  • 2
  • 2
  • 137
  • REVIEW RATING 5/5

I've read their forums for a while now and any nutcase with a computer can post on their forums. Some guy from Seattle has nothing better to do than follow people from thread to thread trying to cause trouble. He rants like a lunatic and harasses people trying to have conversations. He replies to everyone's posts by saying they are abusing him even when they are not talking to him. There is... Read more

Was this review helpful? 9 0

  • May 14
  • Funerals
  • Tampa, Florida
  • Memorial
  • 5
  • 5
  • 129
  • REVIEW RATING 5/5

The concept of a volunteer submission website is fundamentally flawed because the quality control measures aren't there. ANYONE can sign up and post ANYTHING. Many have good intentions but you know what they say about those. The 'take all comers' philosophy has compromised the integrity of the site. It might have gotten the 'house' built faster but it will never pass inspection. The editing... Read more

Was this review helpful? 8 2

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