Find A Grave Complaints and Reviews

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  • Customers like
    • Photos of grave markers2
    • Finding information in cemeteries1
    • I liked1
  • Customers don't like
    • Unresponsive administrators3
    • Customer service2
    • I liked1

  • May 22
  • Funerals
  • Poway, California
  • Grave Information
  • 4
  • 4
  • 63
  • REVIEW RATING 4/5

Boy Am I native. I thought the people who posted the pictures and information on Find a Grave were volunteers. That they wanted accurate information and would more than welcome family members taking over the memorials so that accurate up-to-date information was posted, and only information which the family wants. I started requesting that “family” memorials were transferred to me. I don’t... Read more

Was this review helpful? 2 1

  • May 20
  • Funerals
  • Utah, United States
  • Forum
  • 42
  • REVIEW RATING 4/5

I've read their forums for a while now and any nutcase with a computer can post on their forums. Some guy from Seattle has nothing better to do than follow people from thread to thread trying to cause trouble. He rants like a lunatic and harasses people trying to have conversations. He replies to everyone's posts by saying they are abusing him even when they are not talking to him. There is... Read more

Was this review helpful? 3 0

  • May 14
  • Funerals
  • Tampa, Florida
  • Memorial
  • 4
  • 4
  • 67
  • REVIEW RATING 4/5

The concept of a volunteer submission website is fundamentally flawed because the quality control measures aren't there. ANYONE can sign up and post ANYTHING. Many have good intentions but you know what they say about those. The 'take all comers' philosophy has compromised the integrity of the site. It might have gotten the 'house' built faster but it will never pass inspection. The editing... Read more

Was this review helpful? 4 0

  • Apr 30
  • Funerals
  • Positive Experience
  • 8
  • 8
  • 110
  • REVIEW RATING 4/5

I have used this site often and love it. For those who are dissatisfied, then don't use this site. People aren't forced to use it. No one is holding a gun to your head! I realize some people aren't happy, for one reason or another, but realize there are thousands who are and who use this site on a daily basis. With the large volume of people with this site, I'm sure it is difficult to quickly... Read more

Was this review helpful? 3 5

  • Apr 20
  • Funerals
  • Chicago, Illinois
  • Positive Experience
  • 1
  • 1
  • 81
  • REVIEW RATING 4/5

The Find-A-Grave site works well, and is a great tool for genealogy research. I have found the staff helpful in correcting errors, and most members to be helpful and courteous. Like every genealogy site, there are errors. Information about the dead is in the public domain, and the dead have no privacy rights. Ron, Chicago. Ron, Chicago, using up one hundred words. Ron, Chicago, using up one... Read more

Was this review helpful? 1 3

  • Apr 14
  • Funerals
  • Staff
  • 2
  • 2
  • 166
  • REVIEW RATING 5/5

I noticed a distant cousin, getting on findagrave, he will post the wrong information about the deceased. Past experience has shown us his traits. I tried to warn posters of his actions. Now I've noticed he is burying persons without a grave. He's posting cards of military services on the grandparents of individual, then requesting that other's find the grave and give him the transfer. He'd... Read more

Was this review helpful? 2 0

Blackmail. "Volunteers" want my private email address for access to my relatives headstone photos they have in their possession, there's no easy way to report these jerks either. Site is full of malware apps when using on iphone Add comment

  • Mar 19
  • Funerals
  • Memorials
  • 9
  • 9
  • 282
  • REVIEW RATING 5/5

I have repeatedly asked "Mary" to remove my grandparents from the website via messages posted on her page and via email and she has refused. I have contacted the webmaster regarding this and still, nothing. This site has no respect of the surviving relatives and the deceased. You don't troll cemeteries just so you can take happy snaps!! I have no clue as to what her problem is. I asked another... Read more

Was this review helpful? 9 7

  • Mar 13
  • Funerals
  • Positive Experience
  • 4
  • 4
  • 185
  • REVIEW RATING 5/5

There are many different reasons why people create or manage memorials on Findagrave. Some create thousands of memorials trying to achieve "top Contributor" status, and some do it to showcase their ancestors for their decendants in hopes of making the research much easier for said decendants. If someone has created a memorial for someone in their, as well as your family tree and you request a... Read more

Was this review helpful? 13 11

  • Mar 12
  • Funerals
  • Tampa, Florida
  • Website
  • 4
  • 4
  • 107
  • REVIEW RATING 5/5

Find-a-Grave is focused on one thing: numbers. Look all over the site - on the main page you see mention of statistics like X- million cemetery records. In the contributor profiles you see X memorials added, X photos added, etc. Then there is the 'Top Contributors' page. My point? None of these people actually went out and 'found' all of these graves. All they 'found' was a list or book that... Read more

Was this review helpful? 16 3

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