Find A Grave Complaints and Reviews

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  • Customers like
    • Photos of grave markers4
    • Ability to search for a gravesite3
    • Finding information in cemeteries3
  • Customers don't like
    • Unresponsive administrators5
    • Customer service4
    • How they handle contibutors3

  • Aug 21
  • Funerals
  • Avondale, Arizona
  • 6
  • 6
  • 40
  • REVIEW RATING 4/5

Find a grave allows a total stranger to create and maintain a memorial to my murdered uncle and deleted the memorial created by HIS family. We have asked for transfer and denied. My uncle was murdered by his classmate at 17. Itnis obviously a very sensitive subject. Read more

Was this review helpful? 1 1

  • Aug 17
  • Other
  • Auckland, Auckland
  • Privacy Violation
  • 5
  • 5
  • 75
  • REVIEW RATING 4/5

IT IS TAPU TO PUT THAT ON THERE FOR MAORI. I AM DISGUSTED OFFENDED AND TOTALLY PISSED OFF I CAN NOT BELIEVE SOME STRANGER HAS TAKEN A PICTURE OF MY DAUGHTERS HEADSTONE AND PUT IT ON THE NET FOR ANYONE WHO WANTS TO SEE IT. YOU DID NOT PAY FOR THAT HEADSTONE SO WHAT RIGHT DO YOU HAVE TO PUT IT ON YOUR WEBSITE.I WOULD SUE YOU IF I COULD.YOU HAVE NO IDEA HOW MY DAUGHTER DIED AND THE HURT THAT THIS... Read more

Was this review helpful? 2 6

Resolved

  • Aug 07
  • Funerals
  • Find A Grave Memorial
  • 16
  • 16
  • 131
  • REVIEW RATING 5/5

Not only do total strangers create memorials for people they do not know, but they maintain control of those memorials. They also post unwanted animated GIF Images in the 'flower' section. Sometimes even several. Reporting them does no good. Managements seem to encourage the practice of Contributors posting memorials from obituaries they find. VERY DISRESPECTFUL TO FAMILIES AND CLOSE FRIENDS.... Read more

Was this review helpful? 7 8

  • Aug 06
  • Funerals
  • Red Boiling Springs, Tennessee
  • Find A Grave Memorial
  • 3
  • 3
  • 67
  • REVIEW RATING 5/5

Someone else owned my grandmothers' page that had no info about her. I submitted an edit and the owner declined it and came back with early census reports (2). The creator is Michelle #46983123. There is nothing about her later life. If obits are not allowed, census reports should not be allowed either. I would like my grandmothers' page transferred to me. In looking at all the find a grave... Read more

Was this review helpful? 6 3

  • Aug 01
  • Funerals
  • Minneapolis, Minnesota
  • Find A Grave Cemetery Record
  • 2
  • 2
  • 53
  • REVIEW RATING 2/5

hi iuse find a grave often and have never had an issue the tim you mention got all contact info together for my grandma not even my mom new what her full name was but it all matched up.if you had a bad experince i bet it was unintencional,and to be honest you sound like a crybaby they vounetere all there time ,im sure the 4 bucks you sent in was just enough to put themover the top.relaxe the do... Read more

Was this review helpful? 5 12

  • Jul 30
  • Internet
  • Find A Grave Account
  • 49
  • 49
  • 162
  • REVIEW RATING 5/5

I am so very disappointed with Find A Grave, although it is a great genealogy resource, there are several negative points about them: I currently am not allowed access to my account; so in effect, Find A Grave has stolen all my memorial entries, all my gravestone pictures, all my edits to link people to parents, spouses, etc., PLUS the MONEY I PAID to "sponsor" several memorials for family... Read more

Was this review helpful? 15 20

  • Jul 25
  • Funerals
  • Lake Villa, Illinois
  • Find A Grave Cemetery Record
  • 2
  • 2
  • 58
  • REVIEW RATING 4/5

I really like Find a Grave.... I am able to make a virtual cemetery and put all my relatives in it, no matter where they are burried. I have had people kind enough to get pictures of graves, and even just the spot where my grandmother is burried! ( no grave marker). And I have been able to help a couple of people as well with picture requests near me. Most everyone has been very helpful.... Read more

Was this review helpful? 7 10

  • Jul 25
  • Funerals
  • Austin, Texas
  • Find A Grave Memorial
  • 2
  • 2
  • 12
  • REVIEW RATING 4/5

I made a find a grave for my cousin that died almost a year ago & some1 stole it right out from under me! How dare they say some1 else made it & not me! I'm just so pissed! Read more

Was this review helpful? 1 1

  • Jul 13
  • Funerals
  • Springfield, Missouri
  • Find A Grave Virtual Cemetery
  • 8
  • 8
  • 195
  • REVIEW RATING 5/5

I come from a family which once had a certain political prominence in a Midwestern city, and nw others of the dame ancestry are trying to latch onto them. (One, for instance, who is a self=styled genealogist claims to be a relative, but no one can tell me the exact degree of consanguinity.) Now, some fool woman is pestering me, and trying to claim that the woman buried beside my great-grandfather... Read more

Was this review helpful? 12 6

  • Jul 11
  • Funerals
  • Warner Robins, Georgia
  • Find A Grave Cemetery Record
  • 1
  • 1
  • 7
  • REVIEW RATING 3/5

Info on lots of markers wrong. Verify if you want correct info. You need death certificate. Read more

Was this review helpful? 1 1
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