Find A Grave Complaints and Reviews

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  • Customers like
    • Photos of grave markers4
    • Ability to search for a gravesite3
    • Finding information in cemeteries2
  • Customers don't like
    • Unresponsive administrators4
    • Customer service3
    • How they handle contibutors2

  • Aug 01
  • Funerals
  • Minneapolis, Minnesota
  • Death Certificate
  • 2
  • 2
  • 19
  • REVIEW RATING 3/5

hi iuse find a grave often and have never had an issue the tim you mention got all contact info together for my grandma not even my mom new what her full name was but it all matched up.if you had a bad experince i bet it was unintencional,and to be honest you sound like a crybaby they vounetere all there time ,im sure the 4 bucks you sent in was just enough to put themover the top.relaxe the do... Read more

Was this review helpful? 1 4

  • Jul 30
  • Internet
  • Defiance, Iowa
  • Site
  • 6
  • 6
  • 39
  • REVIEW RATING 5/5

I am so very disappointed with Find A Grave, although it is a great genealogy resource, there are several negative points about them: I currently am not allowed access to my account; so in effect, Find A Grave has stolen all my memorial entries, all my gravestone pictures, all my edits to link people to parents, spouses, etc., PLUS the MONEY I PAID to "sponsor" several memorials for family... Read more

Was this review helpful? 7 1

  • Jul 25
  • Funerals
  • Lake Villa, Illinois
  • Find A Grave Cemetery Record
  • 1
  • 1
  • 33
  • REVIEW RATING 3/5

I really like Find a Grave.... I am able to make a virtual cemetery and put all my relatives in it, no matter where they are burried. I have had people kind enough to get pictures of graves, and even just the spot where my grandmother is burried! ( no grave marker). And I have been able to help a couple of people as well with picture requests near me. Most everyone has been very helpful.... Read more

Was this review helpful? 1 5

I made a find a grave for my cousin that died almost a year ago & some1 stole it right out from under me! How dare they say some1 else made it & not me! I'm just so pissed! Add comment

  • Jul 13
  • Funerals
  • Springfield, Missouri
  • Find A Grave Virtual Cemetery
  • 4
  • 4
  • 147
  • REVIEW RATING 5/5

I come from a family which once had a certain political prominence in a Midwestern city, and nw others of the dame ancestry are trying to latch onto them. (One, for instance, who is a self=styled genealogist claims to be a relative, but no one can tell me the exact degree of consanguinity.) Now, some fool woman is pestering me, and trying to claim that the woman buried beside my great-grandfather... Read more

Was this review helpful? 7 2

Info on lots of markers wrong. Verify if you want correct info. You need death certificate. Add comment

  • Jul 05
  • Funerals
  • Myrtle Beach, South Carolina
  • 2
  • 2
  • 64
  • REVIEW RATING 4/5

I do not know why, but I have not received anything from find-a-grave. It is like they our not in business. but I would like if they have anything to e-mail. Main thing I hope you people our still in business???????? Thanks, Don so I do not have anything more to say but you web site states I have to have at least 100 words. Where our you station at, what state??The weather in SC is hot and muggy.... Read more

Was this review helpful? 5 3

  • Jul 03
  • Funerals
  • Sioux City, Iowa
  • 4
  • 4
  • 87
  • REVIEW RATING 5/5

We volunteer for this website. We really enjoy being able to help. However, we are amazed at how posessive and rude a fair number of other volunteers are. It's jerks like this that make us want to stop associating with this website. Way too many self appointed adminstrators. Read more

Was this review helpful? 7 1

  • Jul 03
  • Funerals
  • Wilsall, Montana
  • Find A Grave Cemetery Record
  • 12
  • 12
  • 92
  • REVIEW RATING 5/5

I did get an email from Akdr and tried to send an e-mail back and said no reply. This person was saying I should delete a page cause it was unknown. I never had anyone complain about it. And if it bothered Find A grave you guys could go and change it. But just there attitude in the email set me off so I sent them public messages in the heat of the moment and felt kinda bad after I sent it. Until... Read more

Was this review helpful? 7 0

  • Jun 27
  • Funerals
  • Humble, Texas
  • Memorial
  • 4
  • 4
  • 116
  • REVIEW RATING 5/5

I have sponsored numerous memorials (and paid to remove the adds), Multiple times I have had them "hacked" even though I was the administrator of the site. In one case the hacker put up info so bad I started getting hate mail (they changed my bio and put up a preposterous burial site) It was so bad the Cemetery administrator called me directly to complain, basically telling me that I was an ***.... Read more

Was this review helpful? 7 0

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