Find A Grave
Reviews and Complaints
$220K
CLAIMED LOSSES
594
TOTAL REVIEWS
200K
PAGE VIEWS
6
ISSUES RESOLVED
FIND A GRAVE FORCED TO ADD PHOTOS TO MEMORIAL #143829989
Find A Grave Forced To Add Photos To Memorial FIND A GRAVE FORCED TO ADD PHOTOS TO MEMORIAL #143829989 "Joseph King "Joe" Odom Memorial #143829989" In 2015 a memorial was created that was titled 'Joseph King Odom'. This memorial had just 1 photo added....it was his grave marker. In 2018 Find A Grave removed the 1grave marker photo from the memorial and activated this text under the memorial title 'add photo' which reads "Adding photos to this memorial is not allowed." which left "Joseph King ("Joe") Odom memorial #143829989 blank of any photos. By mid March 2018 FIND A GRAVE WAS FORCED to add 3 photos (including the grave marker photo that Find A Grave had earlier removed) to Joseph King Odom's memorial and Find A Grave also changed the memorial title from Joseph King Odom to Joseph King 'Joe' Odom. By Orchid Rose
ID
Cons
- Failing to allow close family data being entered into memorials
Reason of review
BLOCKING PHOTOS FROM MEMORIALS
Preferred solution
Resolution requested : Find A Grave to Unlock / unblock all photo add function in all memorials in Find A Grave website.........
Find A Grave 2018 Forced Correction Find A Grave 2018 Forced Correction Henry King Odom - 37455725 In 2009 Cecelia Stewart (#47117292) created a Find A Grave Memorial (#37455725) for a person titled Henry King Odom. It ran for 9 years with the incorrect data. When...
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ID
Find A Grave - They're The Ones That Are DEAD
I have been posting information and photos on this site for some time. Recently I've had a "troll" that has been adding information and "meddling" with my information. I know who it is and I told them to stop. They didn't They're not family and most of what they post is wrong. This "toll" has filled a page with photo requests from local cemeteries. I don't have time for it. So I contacted Find A Grave SEVERAL TIMES to block this "troll" and delete their requests. NO ANSWER. Since this website is free I can't cancel my subscription. It's not a major issue, just annoying. And I get enough BS from other sources!
ID
Service
Find A Grave Customer Care
Pros
- Photos of grave markers
- Lots of useful information and photos helpful to genealogists
- Ability to search for a gravesite
Cons
- Posting of incorrect information
- Accessability
- How they handle contibutors
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Find A Grave - HORRIBLE SITE - STAY AWAY
Banned me for helping veterans families see pictures of their loved ones at Arlington National Cemetery where all online photos are free to use until someone can go to the cemetery and take a photo. I was continuously asked by family to post these pictures. I was threatened but never contacted by an actual admin. I will be cancelling my membership to ANCESTRY.COM who owns FINDAGRAVE. STAY AWAY HATEFUL PEOPLE AND JIM TIPTON IS ALLOWING IT.
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Cons
- Customer service
- Poor staff
Reason of review
Poor customer service
Loss
$100000
Preferred solution
REINSTATE MY ACCOUNT
Tags
Find A Grave - Need to ask a question
I need to know what they base their information on. If there is a month, day and year of death, where did that information come from? They could explain the various sources of their data on their website in an "About" page. Why don't they do that? Maybe they could charge for "extra services."
ID
Service
Find A Grave Genealogy Record
Pros
- No charge
Cons
- Small charge might improve service
Find A Grave - Can not sign in
cant sign in with my email. I did forgot my password but still can not sign. Please help me. donnamariebuckeye@yahoo.com
ID
Product
Find A Grave Account
Reason of review
cant sign in
Find A Grave - Wrong Birthdate " DAY " at my Grandmother's site.
My Grandmother's memorial page: ELSA A. GAISER WALLACE--has her Birthdate listed as: 22 April 1889; that shows a wrong day. My Grand-- mother's Birthdate is 19th of April 1889. She was married Exactly on her 17th Birthday: 19th April 1906! Hope you will Please rectify that and make the necessary adjustment. Thanks a Million, your site is otherwise Extremely Awesome. . . thanks again--be Well, have a Super Day , Robert the Wallace P. S. My E-MAIL: SirWilliamWallaceForAlba@gmail.com
ID
Service
Find A Grave Genealogy Record
Pros
- Gives some good information
Cons
- Wrong information
Reason of review
Wrong data on my Grandmother's memorial page.
Preferred solution
Let the company propose a solution
I was the one person in my family doing family history and took great joy in sharing what I found. When I discovered Find A Grave I thought it would be a good place to share my family. Then a close cousin of mine passed. I wanted to filli a special memorial for them. 2...
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ID
Reason of review
Poor customer service
Preferred solution
Control of myy family memorial
Find A Grave - Leave our loved ones alone
Update by user Oct 05, 2019
I want my photos back - i am ready to call my attorney as those pictures mean a lot to me and to my family you can not treat me in this manner and get away scott free . you will pay one way or the other
Original review posted by user Sep 17, 2019
they have been messing around with my memorials since 2014 taking photos from my husband and putting them with my aunt??????? they have removed family photos saying they did not meet company standards. they have volunteers that go to your memorials and add pictures. people that have no connection to your family. they have facebook page and twitter page. you can use findagravesupport@findagrave.com. they are based in Utah but do not give a phone number for contact. they have no business messing with our deceased relatives. that is your family not theirsID
Find A Grave - Help getting access to the cemetery
I start doing research on a Cemetery called Mindenmines cemetery. I have done research and have found dates and obit and Im working on getting it cleaned up .i have gotten a laywer to get it cleaned up . There was a lady that was helping us but she stopped and i have asked her to transfer the people to the Notforgottencemeteries2019@gmail.com that is under the info to fixing abanded cemeteries. But she is refusing to do so .and one of them is my 5th great grandma and a baby cousins can you please help me or tell me what to do
ID
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I find your comment about this woman's problem laughable. I fully understood the rules and guess what?
Find A Grave does not always go by their own rules. I was the manager of my fathers memorial. Had photographs and all sorts of stuff on there about him. Had a Find A Grave Troll that claimed to be a relative that actually wasn't go in behind my back and steal the account by contacting Find A Grave Support.
AND sense this has happened, they have posted on other family memorials untrue information. When I complained to Find A Grave, I found my membership deleted. And you call this fair? REALLY?
Type in your Web Browser, Find A Grave Complaints and I think you will see a whole diffrent side to the site. And its NOT GOOD!