Find A Grave
Reviews and Complaints
Reviews Chart
$220K
CLAIMED LOSSES
662
TOTAL REVIEWS
200K
PAGE VIEWS
6
ISSUES RESOLVED
Secure Connection Failed
I keep getting a message when I'm on FINDAGRAVE.COM, or when I go to FIND A GRAVE on ANCESTRY.COM. An error occurred during a connection to WWW. findagrave.com PR_CONNECT_RESET_ERROR * The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. * Please contact the website owners to inform them of this problem.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp with 2 accounts
My friend has 2 accounts - Member #4755**** and #5046****. Please combine and use email louisewh@***.com. Thank you
2 comments
ID
Product
Find A Grave Website
Could not get an answer from them as to why I could not add a Memorial
The problem they solved, they had difficulties
User's recommendation: Make a complaint.
ID
Location
Saginaw, Michigan
Unable to add Memorials
I heard from on Mon. They were having issues with their site, Dont know if they answered because I made an complaint
ID
Location
Saginaw, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError
There is a photo attached to my mother's profile. The headstone is hers, the.photo is not. How an this be corrected?
ID
Product
Find A Grave Website
Preferred solution
Error corrected
I just signed up using e-mail - mllmclellan@***.com
when I tried to sign -in it said my e-mail was incorrect Please help---maybe I entered it wrong Merry McLellan
ID
Pros
- Lots of useful information and photos helpful to genealogists
Locked out of site
I tried to sign in on phone findagrave app ....no luck ...so sign out of computer site now both are block....CR Tiel email is tielct60@***.com
ID
Memorial update
My father passed away some years ago and i was curious if i could find him on here. I did! The memorial was started by his sister. I want to remove her from the memorial. I would like to start a new one. My fathers sister did horrible things to him, my mother (his wife) and to his children. When i saw that she started the memorial i became sick. Her message to him was even more terrible. Please help. I would like to go into further detail over the phone. I want to honor my fathers dignity and the legacy that he left behind. He was an amazing husband and father. I need resolution.
ID
Location
Kannapolis, North Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Had comments posted on my immediate family buy a Find A Grave member (BlueJay) who is so distant a trip that she isn't related, post incorrect information. Then I had my uncle / godfather and who I am named after Memorial taken out of my management and placed under...
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ID
Preferred solution
Apology
Find a Grave is a Blessing. Free site follow the rules.
If your memorial page is merged then go to the person that created it first and ask to have it transferred to you, if they won't then add to the Memorial page that is there. Don't see an issue. If you don't want what you put on line used by other researchers then don't put it out there. Find a Grave is for everyone not just you. If you want your information for only you then put it somewhere else. Find a Grave is free and is an amazing site for True Genealogist as well as for family members of the deceased to have a place to find and visit that can not afford to go in person. Grow Up.
User's recommendation: Just follow the Rules and Enjoy Free Use.
ID
Location
Sharpsburg, Georgia
My find a grave account
Can't access my find a grave account
ID
Beware
As a person who was interested in stuff like this, I hated the community! My cousins grave got stolen and when I asked kindly for it back, I was harassed by people. I also added some photos of someone, this woman gets mad at me telling me to delete them in respect for the family (you can do unlimited photos on this persons grave so I dont think its that big of a deal). Just dont even bother with this site. I have since deleted my account and I dont bother going back on. Bullying is pretty common on there.
1 comment
ID
Location
Austin, Texas
False Information
False information on Grave Site. When you post a family written Obituary, the facts in that Obituary may not always be the truth. Case in point Fictitious Native American Indian Chief!!! The person I am referring to created an alter ego proclaiming himself to all of a sudden to be a famous Native American Chief. He fooled some into believing this and when he died, it was written in to his obituary. He in fact has never been a Chief-Records will prove this! But people doing Genealogy will blindly follow this and think this is truth. You have created a monster by copying Obituaries!!!
User's recommendation: Do not believe everything Written in Obiuaries on Find a Grave.
ID
Pros
- Gives some good information
- I used to love it using the old web site
Cons
- Posting incorrect info
Preferred solution
Let the company propose a solution
Unable to access my FAG account # 4717****
Message says my email/password are not correct. email address is correct since I receive edits, etc via email so I changed my password and still will not let me access my FAG account. Barbara Pargament bpargament2001****@***.com
ID
Pros
- I love to volunteer
Cons
- Customer service
Preferred solution
Allow me email access to FAG
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransfering
FAG transferred some of my family members info to "project mgr". Without my knowledge. On Sept 12th my sister died, I posted her info on FAG the same day. Someone else added a pic of her and her headstone in November. The memorial was then transferred to them. When I complained, FAG suspended my account
User's recommendation: Check regularly to see if they've stolen your work.
1 comment
ID
Pros
- Retaliation for asking question
Cons
- New format of find a grave
- Poor staff
- Posting of incorrect information
Preferred solution
Let the company propose a solution
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NO.
The ones who have more than one account are usually speadsheet people who are there messing info and trying to run others off the site!