Awful Find a Grave treatment
I set up memorials for my blood relatives and made some friends on the site and contributed in all good faith originally.However, after some very rude comments and abuse over a few months period, I decided to leave, close my memorials and assumed that would be an end of it.
Sadly I was wrong, My memorials were "Re-instated" not by myself but by admins! because some people decided they had sponsored the memorials and that gave them a right to bring them back so to speak. I was stunned as memorials that are personal to me, that I created don't even list me as the creator and I have no control over it. I was not even told my memorials were undeleted and found out when a friend from the site assumed I had returned.
I have contacted multiple times the site through email and heard nothing back, I am very fed up and just wish for my memorials to be deleted as others were and left that way.People can be so rude and unthoughtful to others to feel they have a right to steal and alter memorials of people who are not even their family or even friend.
Review about: Find A Grave Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.