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I was trying to open a free FAG account and I mistakenly put the wrong email address. How can I correct this problem? I did go in to reopen an new account but it is telling me to conform my account by email. What do I do? Sad
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1 comment
Anonymous
#1809196

You don’t have to confirm an email address if you don’t want to. If you used an incorrect email address to sign up, and the system sent you a message to confirm it but you don’t want to use it, then delete that email.

Because you have not responded, that account will not be opened associated with that email address, which should end your problem.

If you still want an account, sign up using the proper email address you want to use, and a new password for the account. Make sure to log out and try to log back in to see if it works.

Review
#1710711 Review #1710711 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NOT WORTH THE EFFORT! | Find A Grave review from Mohrsville, Pennsylvania

IMPOSSIBLE LOG-IN!!!...IS THAT THE REASON YOU DON'T HAVE A TELEPHONE NUMBER??? TOO MANY COMPLAINTS!?...
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1 comment
Anonymous
#1809199

Even though the website tells you you can set up a password with special characters in it, like the “&” symbol, that is not the case. Simply set up a password with a mixture of capital and lowercase letters and numbers.

Do not use commonly used words or phrases for a password.

F.A.G. Support has been notified of this problem and supposedly it was escalated, however, based on other problems I’ve seen this may or may not be the case.

Review
#1707208 Review #1707208 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update by user Dec 04, 2019

Nobody contacted me from the company. The issue is not resolved.

Original review posted by user Nov 03, 2019

I have a relative that some other member has created a memorial for and when I went to that individual page it read that they do not want messages but on the bio info it read that no one can use the...
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7 comments
Anonymous
#1809213

Submit an Edit for the problem to the memorial manager through the “suggest edits” section from the memorial in question, wait 30 days and if they don’t respond and/or resolve this, send an email to: edit@findagrave.com Referred to this problem as an “inappropriate biography”, and memorial issues. Briefly explain the problem. If their response back is to submit an edit via the suggest edit section, meaning they didn’t read your email and are just blowing you off or stalling you, resend a copy of the email back to them using the same address above and include the data showing when you submitted the edit to get things changed.

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Review
#1698157 Review #1698157 is a subjective opinion of poster.
Reason of review
I have one issue is to resolve this matter
I did as you suggested earlier went to my profile and selected Member option under following and put in a name. The problem is it only shows born and died. It does not allow you the oppurtunity to put the city, county, and state you think they are buried in.By listing...
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1 comment
Anonymous
#1809237

Click on the FindAGrave logo and go to the homepage. Type in the name of the person you’re searching for, and the cemetery location you believe they are buried in.

The Cemetery Location field must be entered as city, county, state and country. The actual name of the cemetery at this point is irrelevant so don’t try to search on it . Example: say you’re searching for John Doe, and you think he’s buried in he’s cemetery in Denver. Type in “Denver, CO” and a list of possible cemetery locations should show below.

Pick the one you want to look in and enter. You can cross check a search by entering in the name of the person you were looking for, and the city and state do you think they’re buried in into a Google search engine.

Review
#1686087 Review #1686087 is a subjective opinion of poster.
Reason of review
Access/ activation issues

Correct spelling of GGGGrandfather's 1st name | Find A Grave review

Correct spelling of GGGGrandfather's 1st name - Find A Grave review
Correct spelling of GGGGrandfather's 1st name - Find A Grave review
I requested the conservator of my GGGGGrandfather's Find A Grave posting to correct the first name for him as it appears on his Death Certificate, Marriage License and 2 Bill of Sales for Land purchases. The conservator will not make the change to update. Please advise.
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2 comments
Shakelia
#1772485

Have you read the Help section on Findagrave?

Anonymous
#1783922
@Shakelia

I did.

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Review
#1682441 Review #1682441 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Pros
  • Public can count on site for correctness of posted info
Cons
  • Conservators who decline to make corrections
Reason of review
Conservator over GGGGGrandfather will not correct his 1st name.
Preferred solution
Override the conseratorship and make the change through Customer Service at Find a Grave to correct spelling of 1st name for my 5th generation grand father.
Tags
  • Wrong Information Website

I did not give permission for gravesite photo | Find A Grave review

My parents grave is in a Catholic cemetery. By chance, i went to Find a Grave website & found a photo posted to which i did not give permission... the cemetery policy is that no photos are to be posted publicly. I want the pic taken down, but Find a Grave email is bogus.
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1 comment
Shakelia
#1771562

The cemetery will have to contact Find A Grave.

Review
#1682381 Review #1682381 is a subjective opinion of poster.
Product
Find A Grave Website
Cons
  • Invasion of privacy
Reason of review
Unauthorized photo used on Find a Grave website
Preferred solution
Let the company propose a solution
Tags
  • Copyright Infringements

I connect to home page then fade to white... | Find A Grave review

3.5
Details
I cannot reach anybody at Find-a-Grave if it requires interaction with links on the home page. I am still getting notices and edits--but I am no longer recognized by FAG! No issues or misbehavior on my part--just blip and GONE.
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1 comment
Anonymous
#1809243

Log into your account from some other computer, like from a local library. If you can get into your account, it’s probably something to do with your computer. Maybe a setting is turned on to block the site on your computer.

Review
#1681954 Review #1681954 is a subjective opinion of poster.
Product
Find A Grave Website
Reason of review
I just want my old Find-a-Grave back!
Preferred solution
Let the company propose a solution
1.0
Details
Henry King Odom Memorial 37455725 - Find A Grave review
Find A Grave 2018 Forced Correction Henry King Odom - 37455725 In 2009 Cecelia Stewart (#47117292) created a Find A Grave Memorial (#37455725) for a person titled Henry King Odom. It ran for 9 years with the incorrect data. When confronted with the true facts Cecelia...
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Review
#1677275 Review #1677275 is a subjective opinion of poster.
Product
Find A Grave Website

Pissed | Find A Grave review from Austin, Texas

there is a historical grave yard on eastside across from sims norman elemetry people used it for a dog park i see people everyday from 6 to dark some even pull up in cars let dog out wait for dog and go. i think it is disrespectal there are historical graves there i stay austin tx grave site spring dale and 12th across from school
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1 comment
Shakelia
#1771564

What does that have to do with the Find A Grave website?

Review
#1677224 Review #1677224 is a subjective opinion of poster.

A picture of someone who is not my father | Find A Grave review

I looked up my father. All the details about him were correct. However, the picture was one of his cousins!
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Review
#1675845 Review #1675845 is a subjective opinion of poster.
Reason of review
I'm not a "pissed" customer, I pointed out the picture on my dad's profile is a picture of his cousin.
Preferred solution
I don't want anything, just for the name to be Lee James Jewett, not "Jimmy" and that isn't even Jimmy, the picture is of Tommy!