Find A Grave Reviews and Complaints
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5
ISSUES RESOLVED
559
TOTAL REVIEWS
$120K
CLAIMED LOSSES
$5.1K
AVG LOSS
190K
PAGE VIEWS
What's your story with this company?
Ask a Question About Find A Grave
Cons
- Unresponsive administrators
- Customer service
- Not being able to access the information that i know is there
Pros
- Ability to search for a gravesite
- Photos of grave markers
- Finding information in cemeteries
Latest review first
- Latest review first
- Most helpful reviews first
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Find A Grave - Expert
It’s been a year since I last used my account and I’ve changed my email since then. How do I find out my old email address without losing all the graves and memorials I have on that account? Thank you
Review
Pros
- Easy to use
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Find A Grave - Unable to log in
Haven't been able to log in for some time. Today it says I'm locked out due to multiple login attempts. tbbollwinkel7@gmail.com How do we resolve this? Billie Bollwinkel
Review
Find A Grave in Temecula, California - People adding phony name to the memorial page & adding a picture .
Someone is changing Daddy's name from T J (initials only) to Thomas Jefferson. They will not find an official record with Thomas Jefferson on it. The Birth Certificate doesn't have a name on it. We, his children, do not want any kind of picture posted on his gravesite. We want others to leave his gravesite alone noe and forever.
Review
Find A Grave - Trying to sign in
I'm trying to sign in, so I got locked out. My email could be different? Can you help me sign in. Bill Culver My new email is culverwm@gmail.com. It might not of changed. my Password was dukie.
Review
Reason of review
sign in
Find A Grave - Trouble signing in
I am locked out but I know email a is correct but the site says it isn’t
Review
Find A Grave in Robinson, Kansas - Where is myprofile. It is gone.
Account set up nothing is there
Review
Can’t find any of the graves I’m looking for and had to reset password four times. Speaking of graves why do people insist on stealing from my moms grave. The caretakers say they wait a certain amount of time before they remove things but I seen one them remove...
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Review
Find A Grave - Very upset
This is the second time that someone has posted my son's monument and gravesite online WITHOUT my permission!!! I told them NOT to do it and what do NOSEY people do they continue to do so. You can NOT find the guilty person who has done this and needs to stop.
Review
Product
Reason of review
invading privacy
Preferred solution
Remove it off theinternet
Tags
Please reset my password to di.........s123 or a.............a123 I am wasting my research time! Please contact Mr. Blair to trf a headstone of my parents at Kaysville cemetery(Anna Lea Spencer and Alma Glenn Spencer) to my email address or Ancestry website.
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1 comment
Hello, You need to contact Find A Grave directly with your complaint this is not the right correct web site for their customer service. try support@findagrave.com
Review
Product
Reason of review
Access/ activation issues
Find A Grave in Salt Lake City, Utah - Accidently left off part of password
Why do I have to get a 30 min time out for re-entering my password? I am a researcher and I accidently left off part of my password. I need the photo of memorial to Kaysville cemetery--Anna Lea Spencer and Alma Glenn Spencer-my parents. It has been 11 years and I am trying to contact Mr. Blair to trf the photo of the headstone to ancestry so I can put it on the burial section of their profiles!
Review
Product
Reason of review
Access/ activation issues
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Find A Grave has nothing to do with the decorations you put on an actual grave.