Find A Grave Reviews and Complaints
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5
ISSUES RESOLVED
541
TOTAL REVIEWS
$120K
CLAIMED LOSSES
$5.3K
AVG LOSS
190K
PAGE VIEWS
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Cons
- Unresponsive administrators
- Customer service
- Not being able to access the information that i know is there
Pros
- Ability to search for a gravesite
- Photos of grave markers
- Finding information in cemeteries
Latest review first
- Latest review first
- Most helpful reviews first
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Find A Grave - Family in wrong cemetery
The stewart cemetery (will creek) is a different cemetery than the stewart family cemetery coal fork West Virginia. Need to move Allen, Nora and Morgan under the Stewart family cemetery in coal fork. It is a family cemetery and I can give the longitude and latitude once they are move. Thanks.
Review
Find A Grave - Erroneous picture
There is a GROSS error on Find a Grave re two individuals that have been mistakenly identified by a distant cousin (Owen O'Conner) The Memorial for Arthur Warren Pope #99751129 shows a picture of his brother Elton Benjamin Pope #35864836. Elton B. Pope, of Brunswick, GA, died in Milledgeville, GA in 1956 and is buried in Brunswick. Arthur W. died in Alto, Banks Co, of Tuberculosis in 1927 and is buried in Scott, GA. These are my two Great Uncles!
Review
HOW DARE YOU PHOTOGRAPH MY CHILD'S HEADSTONE AND PUT IT ON THE INTERNET. WHAT GIVES YOU THE RIGHT. YOUR WHOLE ORGANIZATION IS COMPRISED OF DISGUSTING PEOPLE PROSPERING ON OTHER'S LOSSES. MY SON'S DEATH IS BEING USED BY YOUR ORGANIZATION TO INCREASE YOUR READERSHIP AND...
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Review
Reason of review
Poor customer service
Find A Grave - No access
Why have I been taken off find a grave where I can leave information.
Review
Service
Reason of review
Problem with delivery
Find A Grave - Incomplete
I would like to complete the siblings names to the William Jerome Loder memorial but don't know how
Review
Find A Grave - A feature I used is no long working - why
I used to be able to click on Save To and save to ancestry. I click on Save To and it does nothing. Do you know why? Is my membership expired or something Public Name SUSAN IRISH Find A Grave ID 49443133 Member Since Dec 2017 (1 year · 6 months · 11 days) My email is sdirish@austin.rr.com
Review
Service
Find A Grave - Frustrated with techy trf of memorial
My brother's memorial is on findagrave but very frustrated to add to ancestry.com His name is Norman Lloyd Spencer(1946-1984) Located iun Kaysville Cemetery. Can you help trf the headstone to Ancestry.com? att: Spencer Tree...I am not techy...I would appreciated it if you can trf it for me to Ancestry website. Thanks
Review
Pros
- Excellent help
Cons
- Techy things
Reason of review
Problem with delivery
Find A Grave - Where Is Their Contact Information?
The website insists that I update my password for security reasons. I updated the password and it keeps saying I've already used that password. I've tried words and combinations I've never tried, but I keep getting the same error message. Yes, I'm using all of the criteria like at least 8 characters, use a numer, use a special character and use a capital.
Review
Product
Reason of review
Poor customer service
Preferred solution
Fix your website
Find A Grave - Your system will not let me update my password
I'm following all of Find a graves rules about using a capital, a number, a sign and having at least 8 characters. It keeps saying that I've already used that name no matter what I type.
Review
Product
Reason of review
Lack of Contact information. Changing password feature is not working.
Preferred solution
Call me so we can straighten out these problems.
Find A Grave - Need Help getting into my account.
I tried to access my account and it would not let me in. I wanted to try to reset my password and it would not respond at all. Please help. I need to leave my son some flowers. Send Info To My Personal E-Mail Address: toynuck20@gmail.com Thank you Don Nuckols
Review
Reason of review
Poor customer service
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Is the grave in a public cemetery or on private land? If it is on private land, someone trespassed unless the marker can be seen from outside the property (such as from the st...