Find A Grave Reviews and Complaints
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5
ISSUES RESOLVED
580
TOTAL REVIEWS
$220K
CLAIMED LOSSES
$8.5K
AVG LOSS
190K
PAGE VIEWS
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Ask a Question About Find A Grave
Cons
- Customer service
- Unresponsive administrators
- Posting of incorrect information
Pros
- Ability to search for a gravesite
- Photos of grave markers
- Finding information in cemeteries
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- Latest review first
- Most helpful reviews first
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Find A Grave - They got mt grandpa
Find A G rave got my granddaddy's information, which was illegal. His birth and death was private. I have not gotten a headstone for him. He is in a unmark grave. I want the information you have on him remove, or I will sue to have it removed. Alachia Snow
1 comment
Review
Service
Find A Grave Customer Care
Pros
- Being able to voice my grievance
Cons
- Administration has a bad attitude
- Grave is unmarked
Reason of review
The person who gave the informtion use to work a a heath department and got a death cerificate on my granddaddy, which was something that she knew, and got the information without permission of the family.
Loss
$5
Preferred solution
I do not want the information on Find a grave
Find A Grave - Found my Mother's middle name is spelled wrong.
www.findagrave.com/memorial/12782320/sarah-cathryn-glass#view-photo=131991937, This shows my mothers middle name spelled wrong. Shown both at top of page and at bottom of page in http address. The correct spelling of her name is Sarah Catherine Davis Glass (Tootsie). Any help on this matter would be greatly appreciated.
Review
Pros
- No charge
Cons
- Posting of incorrect information
Find A Grave - A stranger put insert on page
Stranger named Sharon put an insert on Bonnie Shaw grave on find a grave Bonnie Shaw born 1933 died 2019 in Lakewood memorial in Hughson California.we want her to remove her insert we are the family Bonnie Shaw
Review
Find A Grave - Bonnie Shaw's memorial
I am Bonnie Saul's daughter Sherry Shaw Pena and I found two inserts under her name using my pictures and information that is not correct I asked one person to remove their insert and the other person has no contact information as her daughter and the rest of the family I would like for you to ask them to remove their inserts my mother is Bonnie Mae Shaw born 1933 died July 17th 2019 she's buried at Lakewood memorial in Hughson California Stanislaus county can you please take a look at this and rectify this problem
Review
Cons
- Just anyone can add an insert with the wrong information
Reason of review
Unknown persons giving information that's not correct using pictures that belong to other people
Preferred solution
Have the two people who have inserts on find a grave under the name of Bonnie Mae Shaw remove their inserts and information
Tags
Find A Grave - Dissatisfied
I have contributed over 60,000 memorials, but no more as you will not recognize my email address, which is jjchristeson@verizon,net or my password Janet1997 as you say it is not in your system. I reregister and you say I already exist, but I still can not enter. I get up to 50 emails a day to update and those I no longer can do it. What is wrong with you people? You think I have another email address and password, but I don't . Pleas update or tell me why I am no longer accepted. John J. Christeson at jjchristeson@verizon.net
Review
Reason of review
Access/ activation issues
Tags
Find A Grave in Owensboro, Kentucky - Wrong parent and spouse
I am not pissed but confused. Vodie and Lola Mae Garrigus are my parents. The memorials are correct, but when I go to them through Ancestry.com the memorials list incorrect information. Why? How can it be corrected. Laura Garrigus Davis
Review
FIND A GRAVE FORCED TO ADD PHOTOS TO MEMORIAL #143829989
Find A Grave Forced To Add Photos To Memorial FIND A GRAVE FORCED TO ADD PHOTOS TO MEMORIAL #143829989 "Joseph King "Joe" Odom Memorial #143829989" In 2015 a memorial was created that was titled 'Joseph King Odom'. This memorial had just 1 photo added....it was his grave marker. In 2018 Find A Grave removed the 1grave marker photo from the memorial and activated this text under the memorial title 'add photo' which reads "Adding photos to this memorial is not allowed." which left "Joseph King ("Joe") Odom memorial #143829989 blank of any photos. By mid March 2018 FIND A GRAVE WAS FORCED to add 3 photos (including the grave marker photo that Find A Grave had earlier removed) to Joseph King Odom's memorial and Find A Grave also changed the memorial title from Joseph King Odom to Joseph King 'Joe' Odom. By Orchid Rose
Review
Cons
- Failing to allow close family data being entered into memorials
Reason of review
BLOCKING PHOTOS FROM MEMORIALS
Preferred solution
Resolution requested : Find A Grave to Unlock / unblock all photo add function in all memorials in Find A Grave website.........
Find A Grave 2018 Forced Correction Find A Grave 2018 Forced Correction Henry King Odom - 37455725 In 2009 Cecelia Stewart (#47117292) created a Find A Grave Memorial (#37455725) for a person titled Henry King Odom. It ran for 9 years with the incorrect data. When...
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Review
Find A Grave - They're The Ones That Are DEAD
I have been posting information and photos on this site for some time. Recently I've had a "troll" that has been adding information and "meddling" with my information. I know who it is and I told them to stop. They didn't They're not family and most of what they post is wrong. This "toll" has filled a page with photo requests from local cemeteries. I don't have time for it. So I contacted Find A Grave SEVERAL TIMES to block this "troll" and delete their requests. NO ANSWER. Since this website is free I can't cancel my subscription. It's not a major issue, just annoying. And I get enough BS from other sources!
Review
Service
Find A Grave Customer Care
Pros
- Ability to search for a gravesite
- Photos of grave markers
- Lots of useful information and photos helpful to genealogists
Cons
- How they handle contibutors
- Posting of incorrect information
- Wrong information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Find A Grave - HORRIBLE SITE - STAY AWAY
Banned me for helping veterans families see pictures of their loved ones at Arlington National Cemetery where all online photos are free to use until someone can go to the cemetery and take a photo. I was continuously asked by family to post these pictures. I was threatened but never contacted by an actual admin. I will be cancelling my membership to ANCESTRY.COM who owns FINDAGRAVE. STAY AWAY HATEFUL PEOPLE AND JIM TIPTON IS ALLOWING IT.
Review
Cons
- Customer service
- Poor staff
Reason of review
Poor customer service
Loss
$100000
Preferred solution
REINSTATE MY ACCOUNT
Tags
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The right to privacy ends at death. His birth and death dates will be published by the Social Security administration.