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To ask how to put grave site and pictures on your web site , this is a very difficut process to do. no one can understand your system.

how do you put information on your site? When I put location of grave site it rejects the location The location is in the woods with other graves dated in the early 1800's Send me instruction about *** to put this on your site. lwrspirax@***.com
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ID
#2170782 Review #2170782 is a subjective opinion of poster.
Location
Jackson, Tennessee
Preferred solution
instruction

Can not sign in to account

says account locked too many tries. Will not let me sign in. Account Carolyn Caldwell c_caldwell@***.net password was Krlyn12. address 2350 birdsong rd.,vicksburg, ms 39183
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#2167858 Review #2167858 is a subjective opinion of poster.

Find A Grave There has been no response to suggested edits submitted on, 10 Nov 2019, for memorial ID: 4402****, maintained by Susan Clemons, contributor 4694****. On Memorial ID 4402****, Spouse, Memorial ID 4402****, incorrectly listed as Parent. On Memorial ID...
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ID
#2158188 Review #2158188 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Pros
  • Cemetery listings
Cons
  • Maintenance of memorials
Preferred solution
Find A Grave to make customer suggested edits

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Church columbariums

How can I add a churches Columbarium to the Find A Grave Site? These are grave sites and they should be added. Thank you Sally
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ID
#2155641 Review #2155641 is a subjective opinion of poster.
Pros
  • Good resource
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’d like to know about my uncle’s memorial.

Apparently, there were two memorials made for my Uncle, Lorn Draves...mine and someone else. Instead of contacting either of us, mine got deleted and has been turned over to Find A Grave management. Id really like to have it back, since he was my favorite uncle. Please help me.
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1 comment
Anonymous
 #1936662

You are not allowed to add a duplicate, you need to read the rules. You make ask the owner to transfer it to you and 50/50 they will comply since you are not in his direct family

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0 0
ID
#2142771 Review #2142771 is a subjective opinion of poster.
Location
Midland, Michigan

They won't reply to my message.

1.0
Details
Someone posted an incorrect picture at my uncle's page. The message to the person who posted it went unanswered, so then I messaged Find a Grave. They also have not responded.

User's recommendation: Don't bother to try to get customer service from Find a Grave.

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ID
#2135196 Review #2135196 is a subjective opinion of poster.

Bad ID for memorial created during your service interruption

Memorial for: Dora Richardson - Hillcrest Cemetery, Hamburg, Erie, New York Can't access "invalid Memorial ID" Please Fix FIND A GRAVE ID 4874**** EMAIL fred_phil@***.com
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ID
#2134972 Review #2134972 is a subjective opinion of poster.
Preferred solution
Fix or delete memorial

1.0
Details
I have been researching genealogy for over 20 years. The information available via Find a Grave is usually in Ancestry. My family is upset because my relatives' (including my father and brother) private family cemetery, located on private property (we have the deed)...
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2 comments
Anonymous
 #1935020

They did the same to my mothers headstone. Took a picture without consent and put it online.

My mothers burial was private and we even kept obituary offline. These *** come along and take a picture and put it online. That is an invasion of privacy.

So now I keep watching to see if they do it again. I will take legal action.

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1 0
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ID
#2125855 Review #2125855 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Gives some good information
Cons
  • Strangers create memorials & refuse to transfer to relatives
Preferred solution
Let the company propose a solution

1.0
Details
I agree with the statement above in reference to Mary E. Payne and BlueJay. I am retired from the Smithsonian Institute with a Masters Degree in DNA Analysis. I am Mr. Kidd (who wrote the item above) second cousin on his fathers side. BlueJay states that my...
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ID
#2111408 Review #2111408 is a subjective opinion of poster.
Location
Savannah, Georgia

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Verified Reviewer

I am a direct line of a memorial on Find a Grave, I created a memorial of this person added bio, family members, exact D/O/B etc. After creating this memorial I saw that another person had created a memorial on this person under incorrect spelling and info that was not...
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2 comments
Anonymous
 #1913365

I have the same unanswered complaints!! Have numerous direct family memorials that have a lot of incorrect information.

All “owned” by a 6th time removed cousin. I have been requesting transfers for almost a year and ALL have gone unanswered. Have sent numerous emails to findagrave with 0 replies!! I did manage to track down this cousin thru Facebook.

She responded with “I have been traveling this year and can’t use up my data.

It will have to wait until Spring of next year!” NOT ACCEPTABLE!! I am trying to “clean up” those memorials for printing and addition to a genealogy book for an upcoming reunion.

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ID
#2111295 Review #2111295 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Pros
  • Cemetery listings
Cons
  • Theft of original memorials i created
Preferred solution
transfer of memorial to me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wasn't able to log in to my original Find a Grave account

Because I have a new email address, I was not able to log into my supposed current acct at tomvcl@***.com That acct no longer exists. There's no way I could log in to update my acct with the new email address of geefwiz456@***.com Now I've had to create a new acct with you in order to send this note. ... and of course have lost all my memorials, etc. Is there any way I can salvage my original account? i.e. the memorials and photos of family members that I had entered in to Find a Grave? Thanks, Tom VanCleve
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ID
#2109951 Review #2109951 is a subjective opinion of poster.
Pros
  • Find a grave effectiveness
  • Good resource
Cons
  • No phone contact
Preferred solution
Read my note to them. What I'm asking for is in there

Payment

I was thanked for a payment and I didn't authorize. Can you tell me what this is for? Ann010759@***.com
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ID
#2109498 Review #2109498 is a subjective opinion of poster.
Preferred solution
Full refund

1.0
Details
My experience with Find A Grave is that the contributors with thousands of memorials and add hundreds a week are obsessive hoarders. They are not related in any way to those memorials, but they REFUSE to transfer them to family members unless you are within the RULES...
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ID
#2107514 Review #2107514 is a subjective opinion of poster.
Location
Stockbridge, Georgia

Trf of memorials

4683**** NanaA is not taking emails and she has the memorial of my G grandmother Dell Meador ID 1989**** and I would like it transferred to me Thanks Thad Grafton 4855****
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ID
#2088693 Review #2088693 is a subjective opinion of poster.
Location
Macon, Georgia

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Verified Reviewer

1.0
Details
Update by user Jul 28

Received no apologies do far only sarcasm when I request information as to what it was that I did to promote my account being deleted.

Original review posted by user Jul 28
Several months ago when I was a member of Find A Grave. I filed complaints on two people (Mary E. Payne and Toni McFadden) who were...
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2 comments
Anonymous
 #1910688

What a shame. I too have seen my ancestors on my mother's side with a lot of incorrect info.

Like you wrote, they add relatives that are not related, omit the ones who are.

SMH! Karla K.

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ID
#2085074 Review #2085074 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • Cemetery listings
Cons
  • Incorrect info and unprofesstional
  • Just anyone can add an insert with the wrong information
Preferred solution
Apology