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Find A Grave Phone Numbers and Emails

Toll-Free Number:

  • (800) 401-3193
    United States
Call customer service
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Customer Service:

  • (800) 958-9073
    Canada
  • (801) 494-8595
    Other Locations
  • +61 180 025 1838
    Australia
  • +49 800 724 6105
    Germany
  • +353 180 030 3667
    Ireland
  • +52 800 975 1898
    Mexico
  • +6 480 044 0970
    New Zealand
  • +4 620 091 0203
    Sweden
  • +44 800 783 1340
    United Kingdom

Find A Grave Emails:

Customer Service
General Info
Legal
Authorized Agents, CCPA Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact Find A Grave?

Most Popular Number:

(800) 401-3193
United States
Total calls: 165 Issue resolved: 1 Last call: Feb 19, 2025
author avatar
PissedConsumer Reporter

Find A Grave phone number is (800) 401-3193. This is the support phone line for toll-free calls from the United States. If you are calling from Canada, dial (800) 958-9073. Clients from all other locations can reach out to the company at (801) 494-8595. If you choose to contact the company by phone, please avoid calling on Tuesday as the number of consumer calls on this day is usually the highest, and it results in long waiting times.

Find A Grave email for general inquiries is info@findagrave.com. If you have questions for the customer care department, shoot a note at support@findagrave.com. Do you have legal inquiries? Do you need to contact the company’s legal department? Send an email to thirdpartyauthorizationrequests@ancestry.com, ccpasupport@ancestry.com, or dpo@ancestry.com to get legal assistance.

Find A Grave headquarters is located in Lehi. Find A Grave address is 1300 W Traverse Pkwy, Lehi, Utah 84043-5373, United States. Do you need to contact the company offline? Do you need to send mail? Direct your correspondence to the corporate office, however, for faster assistance it’s recommended to call or send an email.

Find A Grave hours of operation are Monday through Thursday from 9 am to 4 pm. The usual hours of operation may change during the holidays, especially major ones such as Christmas, Thanksgiving, and others. To get more details about the schedule during the holiday season, please contact the support team.

Consumers who want to contact the support department via the Find A Grave website should go to the “Contact Us” page. Then, choose the reason for your inquiry from the following: “Account question or Support Request”, “Update to memorial”, “Update cemetery”, “Question for the cemetery”, or “Website Feedback” and proceed with filling out the contact form.

Find A Grave Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Find A Grave Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    55% phone 45% email
  • The best phone number to call Find A Grave is 8004013193. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Find A Grave mainly because of request for information, account and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Find A Grave Website:

Find A Grave Help Center:

Corporate Office Address:

Find A Grave
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 09:00 - 16:00

More contact details

Find A Grave Rating Based on 216 Reviews

Rating details

1.8
more details
Website
Customer service
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

How Good is Find A Grave's Customer Service?

Mellanie Bmm
Mellanie Bmm
Feels Disappointed | Jan 25, 2024

I need a human phone call

Read full quote
Inza Hdi
Inza Hdi
Feels Satisfied | Dec 29, 2023

I was never able to speak to someone

Read full quote

Summary of Find A Grave Customer Service Calls

189 TOTAL
CALLS
00:03 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Find A Grave?

Request for Information Question:

  • “To talk about untruth”
  • “To actually speak with someone”
  • “False information for my brothet”

Account Question:

  • “It won’t let me sign in”
  • “I have been blocked on findagrave”
  • “I forgot my original login information and would like to retrieve it.”

Return/ Replace Question:

  • “Birth date incorrect”
  • Incorrect information, even after you supposedly changed name
  • “I need to correct on grave memorial I created on Steve Vitoux from Graceland cemetary to cremation”

Product/ Service Question:

  • “Would like to connect daughter and parents of Find a Grave”
  • “Complaint”
  • “Putting my moms death notice on the Internet with pictures of tombstone”

Website/ Application Question:

  • “My daughters grave site”
  • “The information you have on your website is totally wrong you have got my one grandfather's name on my mother's side mixed up with the grandfather's name on my father's side I do not know how in the world y'all did that it needs to be corrected”
  • “What is wrong with your site”

Payments and Charges Question:

  • “Unauthorized memorial”
  • Unauthorized change to my memorial
  • “Dispute”

Shipping and Delivery Question:

  • “Enter location of a cemetery”
  • “Mistaken grave location”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Cancel”

Other Question:

  • “Memorial for Wayne Osmond”
  • “Cemetery names for a cemetery I created”
  • “I must have a memorial removed immediately”

Compare Find A Grave Customer Service To

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