Contact Find A Grave Customer Service
Find A Grave Phone Numbers and Emails
Toll-Free Number:
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(800) 401-3193United States
Customer Service:
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(800) 958-9073Canada
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(801) 494-8595Other Locations
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+61 180 025 1838Australia
Find A Grave Emails:
Find A Grave Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Find A Grave Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Find A Grave is (800) 401-3193. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Find A Grave may ask you for the following information to identify you as a customer: nothing.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Find A Grave Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Find A Grave is (800) 401-3193. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Find A Grave may ask you for the following information to identify you as a customer: nothing.
People call Find A Grave mainly because of request for information, account and return/ replace.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Find A Grave is support@findagrave.com. 53% of customers use this email address to address their issues and concerns.
How to Contact Find A Grave?
Most Popular Number:
| Total calls: 200 | Issues resolved: 3 | Last call: Feb 12, 2026 |
Contact Information
Find A Grave Website:
Find A Grave Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 09:00 - 16:00
How Good is Find A Grave's Customer Service?
Summary of Find A Grave Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Find A Grave?
Request for Information Question:
- “I have questions”
- “Need help”
- “I want to know if you have to pay for membership in order to take a picture of a grave to have it added to Find a grave website/data base for purposes of access for people doing research on family trees and the likes”
Account Question:
- “Can not log in”
- “HACKED ACCOUNT”
- “My email was hacked into so I no longer use the old one”
Return/ Replace Question:
- You have replaced my ancestor Elizabeth Rothroth with Elizabeth Yant, Findagrave memorial number 8241351, daughter of Private.John Yant
- “Not changing the information as I requested.”
- “Incorrect information”
Product/ Service Question:
- “503 Server Error or flowers not saving”
- “Can't connect, won't accept change password code not being sent in Gmail ,not getting code in email”
- “GPS not working”
Website/ Application Question:
- “My daughters grave site”
- “The information you have on your website is totally wrong you have got my one grandfather's name on my mother's side mixed up with the grandfather's name on my father's side I do not know how in the world y'all did that it needs to be corrected”
- “What is wrong with your site”
Payments and Charges Question:
- “Unauthorized memorial”
- Unauthorized change to my memorial
- “Dispute”
Shipping and Delivery Question:
- “Trying to locate where is my step grandfather Alexander (Alex) Brice located in Cook county Cemetery in chicago, Illinois”
- “Enter location of a cemetery”
- “Mistaken grave location”
Activation/ Cancellation Question:
- “Cancel membership”
- “Cancel”
Other Question:
- “Grave”
- “My find a grave ID takes me to someone else when I try to enter it as my wife's spouse. Also when I try and add myself to my deceased parents find a grave memorials it will not add myself.”
- “Bad robot checker”
Compare Find A Grave Customer Service To
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