Manufacturer: Find A Grave Category: Customer Care Clear all filters (12 of 12 reviews match)
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I FOUND A DUPLICATE MEMORIAL FOR MY GREAT GRANDMOTHER, I TRIED TO REQUEST VIA EMAIL FROM THE NON-FAMILY MEMBER WHO HAS IT, BUT SHE HAD "DISABLED" HER EMAIL (This contributor has their messages disabled) I REPORTED THIS TO FIND A GRAVE, AND THEY STUPIDLY DECIDED TO...
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k6cks01_63
k6cks01_63

I agree with you completely. Find A Grave is not responsive to family members. I have a similar problem with mt 3rd Great Grandparents. Some of the information on their mem...

THEWHITEQUEEN
THEWHITEQUEEN

You must work for them. Did you not read my complaint thoroughly? I have been doing genealogy research for 20+ years. I know how find a grave works. I don't need any lessons....

1.0
Product
Find A Grave Customer Care
I didn't like
  • Transferring memorials from family to strangers
#1064367
Reply to reviews
com, and here is my second email to them, and my comments which reflect not just the way I've been treated, but 10s of thousands of others who are throwing up their hands and leaving Find a grave, if they are not kicked off for complaining, which they do --- TO WHOM IT...
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GoodCitizen
Anonymous

Thanks for the good laughs, @GriersonOrigins!! I'm rolling on the floor. Literally wiping the tears from my eyes. See, everyone who uses the site is bound by the "Terms of U...

Anonymous
Anonymous

Years ago you could email edit at findagrave dot com and in reasonable time get a resolution to a problem. Then Ancestry.com bought Find A Grave and the admin side has gone do...

1.8
Product
Find A Grave Customer Care
I liked
  • Directions i got from ancestry dot com in utah
I didn't like
  • Took my details didnt me their last name is suspicious
#1005601
Reply to reviews
I set up memorials for my blood relatives and made some friends on the site and contributed in all good faith originally.However, after some very rude comments and abuse over a few months period, I decided to leave, close my memorials and assumed that would be an end...
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Anonymous
Anonymous

That is an invasion of privacy. Indeed!!! very rude and I feel sorry for you. I hope you can fix the problem, or tell someone to leave your family alone! Who do they think the...

Anonymous
anonymous

Contrary to what that site claims death records are NOT public information. As a family member if you don't want your family's memorials posted on their website they do not ha...

1.5
Product
Find A Grave Customer Care
#1004714
Reply to reviews

Find A Grave Customer Care Review

#1016605
3.5
Details
The site owners, are self serving, number hungry. They don't care about linking families together only, numbers and looking like they Care about the individual.
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I find it difficult to find a contact email for anyone at Find A Grave. And there is no phone number for contact either. This is frustrating when you have a questions that can't be answered through Q&A section. All I want to know is how do you get a memorial number...
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Anonymous
Anonymous

First, if you haven't already, you'll need to create an account.Once you've done that, navigate the site to the page for the cemetery where your grandmother is buried. Click o...

LesleyJon
LesleyJon

Grandma needs a memorial created in order to link her to people who already have memorials.If you tell me her name, applicable dates, and cemetery I would be happy to make a m...

Product
Find A Grave Customer Care
#992087
Reply to reviews
There is no administration of any website that is worse than Find-A-Grave.I had been contributing for many years, when a group of us, who were working the same county, decided to join together to manage all the memorials we had as one unit. We were all getting up there...
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GoodCitizen
Anonymous

They recently posted in the Find A Grave 'Community Forums' that group memberships are not allowed.

Anonymous
Anonymous

Find A Grave has a "steward" program. You email them the information (contributor #, email) on the person you want to take over your memorials after your death. If each of you...

Product
Find A Grave Customer Care
#974708
Reply to reviews
My experiences with Find A Grave volunteers has been wonderful. They have been expediently responsive, cordial and most helpful. No complaints at all from my standpoint. God bless the majority of volunteers who, without their efforts, would stifle interests in family...
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Anonymous
Jeannie Allogist

I've only had a very few of the FindAGrave posters be unkind or unwilling. Most have been very helpful and willing to assist where I needed it. I find the community and the ...

4.9
Product
Find A Grave Customer Care
#953117
Reply to reviews
When I tried to register with a valid email address, I got error message saying invalid email address. The verification process to prove "human" status is confusing. There is no way to contact the administrator except by US Mail service. I'm required to enter at least...
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Anonymous
Anonymous

The "Help with Find A Grave" section (also known as the FAQs) has a list of email addresses under "Help...I have a question. How can I contact Find A Grave?"

4.3
Product
Find A Grave Customer Care
#936900
Reply to reviews

I contacted Find-A-Grave this morning as I recently learned that this notorious DieHard was now PIRATING my memorials - taking memorials I had created, somehow deleting them and creating her own, leaving out much of the information I had posted such as bios, but...
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00000
Anonymous

findagrave suddenly deleted my 2 dead friend funerals by suspend my account without proper reasons given

00000
00000

that lady is FindAGrave boss (or boss's related person) is your FindAGrave account suspended?they can even ban your acc and give your burial record (you created) to other pers...

Find A Grave Wyaconda, Missouri
Product
Find A Grave Customer Care
I didn't like
  • Theft of original memorials i created
  • Others deleting memorials i created
  • Posting of incorrect information
#915317
Reply to reviews
I have had issue with other find a grave members. Find a grave allows contributors to hide behind anonymity. Recording this information for posterity should require transparency. I used to really like find a grave but no longer. They did not read my e-mail to them...
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Lee9764
Lee9764

Duplicates are merged because only one memorial per person is allowed.Members can be contacted thru the Edit tab's 6th option on any memorial they manage. It is really that ea...

1.6
Product
Find A Grave Customer Care
#858290
Reply to reviews
I have submitted several edits to Ellen Stevens #47128166.There has been no response and her Bio and messages are disabled. I wonder if she is still active. Deloris Gueterman #48536566.Thank you for your help in this matter.
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Anonymous
Anonymous

Years ago you could email edit at findagrave dot com and in reasonable time get a resolution to a problem. Then Ancestry.com bought Find A Grave and the admin side has gone do...

Find A Grave Redwater, Texas
Product
Find A Grave Customer Care
#840207
Reply to reviews