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Seek legal advice, File a complaint with your state Attorney General, Better Business Bureau and or consumer services. | Find A Grave

1.0
Details
Someone posted a listing that consisted entirely of an obituary and a photograph stolen from a website. This is a copyright violation. The listing also gives the names of living people which is against findagrave's policy. The person who posted the listing is not known to the family and does not accept messages through findagrave so we could not request removal from them. Three emails to findagrave requesting the listed be removed over a four month period have gone unanswered. Our family is afraid for our safety.
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Review
#1746565 Review #1746565 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
Find A G rave got my granddaddy's information, which was illegal. His birth and death was private. I have not gotten a headstone for him. He is in a unmark grave. I want the information you have on him remove, or I will sue to have it removed. Alachia Snow
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3 comments
Anonymous
#1809265

Where is our gratitude when somebody goes to the trouble to add a memorial for someone who is neither kith nor kin? Did you even ask the contributor?

Did you ask but threaten to sue if he doesn't remove it? Is this not a public service we choose to assist in? Some of the contributor profiles are combative and nasty right out of the gate.

It seems that when some people know they'll never meet another member, they feel they can be rude and threatening. Pretty sad.

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Review
#1675582 Review #1675582 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Being able to voice my grievance
Cons
  • Grave is unmarked
  • Administration has a bad attitude
Reason of review
The person who gave the informtion use to work a a heath department and got a death cerificate on my granddaddy, which was something that she knew, and got the information without permission of the family.
Loss
$5
Preferred solution
I do not want the information on Find a grave

They're The Ones That Are DEAD | Find A Grave

1.2
Details
I have been posting information and photos on this site for some time. Recently I've had a "troll" that has been adding information and "meddling" with my information. I know who it is and I told them to stop. They didn't They're not family and most of what they post is wrong. This "toll" has filled a page with photo requests from local cemeteries. I don't have time for it. So I contacted Find A Grave SEVERAL TIMES to block this "troll" and delete their requests. NO ANSWER. Since this website is free I can't cancel my subscription. It's not a major issue, just annoying. And I get enough BS from other sources!
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Review
#1663647 Review #1663647 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Lots of useful information and photos helpful to genealogists
  • Photos of grave markers
  • Ability to search for a gravesite
Cons
  • Accessability
  • How they handle contibutors
  • Posting of incorrect information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • grave monuments
  • educational information
  • Cemeteries

No access | Find A Grave

Why have I been taken off find a grave where I can leave information.
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Review
#1586107 Review #1586107 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Problem with delivery

A feature I used is no long working - why | Find A Grave in Austin, Texas

I used to be able to click on Save To and save to ancestry. I click on Save To and it does nothing. Do you know why? Is my membership expired or something Public Name SUSAN IRISH Find A Grave ID 49443133 Member Since Dec 2017 (1 year · 6 months · 11 days) My email is sdirish@austin.rr.com
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Review
#1583343 Review #1583343 is a subjective opinion of poster.
Service
Find A Grave Customer Care

Not able to open account I have had for many years with my correct Password | Find A Grave

moyrapalm19@gmail.com, please correct this as I do not want to change my password.
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Review
#1529483 Review #1529483 is a subjective opinion of poster.
Service
Find A Grave Customer Care

No phone contact | Find A Grave

1.0
Details
You people are *** up not having a phone contact option.
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Review
#1516148 Review #1516148 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Cons
  • No phone contact
Reason of review
Poor customer service
1.0
Details
Someone stole a pic of my family plot from my google account,posted it claiming it was theirs on find a grave. I got ignorant messages when I reauested them to remove 'their' memorial. I contacted findagrave they've done NOTHING. I'm contacting an atty. Because...
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3 comments
Anonymous
#1658858

Considering your name is VulgarDhole I'm taking this with a grain of salt

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Review
#1481868 Review #1481868 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
Well...........adding required number of words.......... if you had issues with findagrave before, your troubles are just beginning. yada yada yada yada yada Ancestry.com bought the site and will make a fortune withholding in for mation unless you join and pay them a...
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3 comments
Anonymous
#1567936

There were tons of problems before Ancestry ever took over the site. Ancestry seems to deal a bit better with the BULLIES. Bulling seems to be the biggest problem there along with some very insane stalkers who have multiple accounts just to harass members, which they also have no life outside of fg.

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Review
#1359898 Review #1359898 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service

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Mailing Address:
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Lehi, Utah 84043-5373
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Find A Grave reviews
If you have cousins who plot together, know how to tell convincing lies, then really, really beware!I have two of these kind of cousins who went on a rampage because I would not play ball and transfer all of my family memorials, because they have the strange idea that...
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#1130555 Review #1130555 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service