Product: Find A Grave Customer Care Clear all filters (22 of 22 reviews match)
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Find A Grave - They got mt grandpa

Find A G rave got my granddaddy's information, which was illegal. His birth and death was private. I have not gotten a headstone for him. He is in a unmark grave. I want the information you have on him remove, or I will sue to have it removed. Alachia Snow
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1 comment
GoodCitizen
#1771565

The right to privacy ends at death. His birth and death dates will be published by the Social Security administration.

Review
#1675582 Review #1675582 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Being able to voice my grievance
Cons
  • Grave is unmarked
  • Administration has a bad attitude
Reason of review
The person who gave the informtion use to work a a heath department and got a death cerificate on my granddaddy, which was something that she knew, and got the information without permission of the family.
Loss
$5
Preferred solution
I do not want the information on Find a grave
1.0
Details
Someone stole a pic of my family plot from my google account,posted it claiming it was theirs on find a grave. I got ignorant messages when I reauested them to remove 'their' memorial. I contacted findagrave they've done NOTHING. I'm contacting an atty. Because...
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3 comments
Anonymous
#1658858

Considering your name is VulgarDhole I'm taking this with a grain of salt

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Review
#1481868 Review #1481868 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service

Find A Grave - No phone contact

1.0
Details
You people are *** up not having a phone contact option.
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Review
#1516148 Review #1516148 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Cons
  • No phone contact
Reason of review
Poor customer service

Find A Grave - No access

Why have I been taken off find a grave where I can leave information.
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Review
#1586107 Review #1586107 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Problem with delivery

Find A Grave in Austin, Texas - A feature I used is no long working - why

I used to be able to click on Save To and save to ancestry. I click on Save To and it does nothing. Do you know why? Is my membership expired or something Public Name SUSAN IRISH Find A Grave ID 49443133 Member Since Dec 2017 (1 year · 6 months · 11 days) My email is sdirish@austin.rr.com
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Review
#1583343 Review #1583343 is a subjective opinion of poster.
Service
Find A Grave Customer Care

Find A Grave - Not able to open account I have had for many years with my correct Password

moyrapalm19@gmail.com, please correct this as I do not want to change my password.
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Review
#1529483 Review #1529483 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Well...........adding required number of words.......... if you had issues with findagrave before, your troubles are just beginning. yada yada yada yada yada Ancestry.com bought the site and will make a fortune withholding in for mation unless you join and pay them a...
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3 comments
Anonymous
#1567936

There were tons of problems before Ancestry ever took over the site. Ancestry seems to deal a bit better with the BULLIES. Bulling seems to be the biggest problem there along with some very insane stalkers who have multiple accounts just to harass members, which they also have no life outside of fg.

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Review
#1359898 Review #1359898 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
1.0
Details
I FOUND A DUPLICATE MEMORIAL FOR MY GREAT GRANDMOTHER, I TRIED TO REQUEST VIA EMAIL FROM THE NON-FAMILY MEMBER WHO HAS IT, BUT SHE HAD "DISABLED" HER EMAIL (This contributor has their messages disabled) I REPORTED THIS TO FIND A GRAVE, AND THEY STUPIDLY DECIDED TO...
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12 comments
k6cks01_63
#1344913

I agree with you completely. Find A Grave is not responsive to family members.

I have a similar problem with mt 3rd Great Grandparents. Some of the information on their memorials is simply wrong and the "manager" has her e-mail and messages blocked.

Find A Grave's position is that the "memorial is outside of our transfer guidelines". This is causing confusion and embarrassment to family members.

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Review
#1064367 Review #1064367 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Cons
  • Transferring memorials from family to strangers
Reason of review
IGNORED MY REQUEST
Preferred solution
TRANSFER BACK TO ME, MY GREAT GRANDMOTHERS MEMORIAL
1.8
Details

Update by user Mar 11, 2017

After following their instructions to the letter, and sending my complaints to customersolutions@ancestry.com, they verified my name, and address and used all that information to remove and black ball me from the use of find a grave ; they are perhaps the most...

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5 comments
GoodCitizen
#1343823

Thanks for the good laughs, @GriersonOrigins!! I'm rolling on the floor.

Literally wiping the tears from my eyes. See, everyone who uses the site is bound by the "Terms of Use". If you don't like the terms, don't use the site.

If you don't use follow the Terms, they'll disinvite you from using the site. It's their sandbox so they decide who is or is not allowed to play there.

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Review
#1005601 Review #1005601 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Directions i got from ancestry dot com in utah
Cons
  • Took my details didnt me their last name is suspicious
Reason of review
Poor customer service
Preferred solution
CHANGE OF MANAGEMENT & RESPECTFUL TREATMENT OF THE PUBLIC

Contact Find A Grave Customer Service

Mailing Address:
Find A Grave Bucks
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
All Find A Grave Contacts

Find A Grave Reviews

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Find A Grave reviews
1.5
Details
I set up memorials for my blood relatives and made some friends on the site and contributed in all good faith originally.However, after some very rude comments and abuse over a few months period, I decided to leave, close my memorials and assumed that would be an end...
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7 comments
Anonymous
#1284258

That is an invasion of privacy. Indeed!!!

very rude and I feel sorry for you.

I hope you can fix the problem, or tell someone to leave your family alone! Who do they think they are anyway?

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Review
#1004714 Review #1004714 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution