Seller: Find A Grave Product: Find A Grave Customer Care Clear all filters (0 of 22 reviews match)
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Find A Grave - They got mt grandpa

Find A G rave got my granddaddy's information, which was illegal. His birth and death was private. I have not gotten a headstone for him. He is in a unmark grave. I want the information you have on him remove, or I will sue to have it removed. Alachia Snow
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1 comment
GoodCitizen
#1771565

The right to privacy ends at death. His birth and death dates will be published by the Social Security administration.

Review
#1675582 Review #1675582 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Being able to voice my grievance
Cons
  • Grave is unmarked
  • Administration has a bad attitude
Reason of review
The person who gave the informtion use to work a a heath department and got a death cerificate on my granddaddy, which was something that she knew, and got the information without permission of the family.
Loss
$5
Preferred solution
I do not want the information on Find a grave

Find A Grave - No access

Why have I been taken off find a grave where I can leave information.
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Review
#1586107 Review #1586107 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Problem with delivery

Find A Grave in Austin, Texas - A feature I used is no long working - why

I used to be able to click on Save To and save to ancestry. I click on Save To and it does nothing. Do you know why? Is my membership expired or something Public Name SUSAN IRISH Find A Grave ID 49443133 Member Since Dec 2017 (1 year · 6 months · 11 days) My email is sdirish@austin.rr.com
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Review
#1583343 Review #1583343 is a subjective opinion of poster.
Service
Find A Grave Customer Care

Find A Grave - Not able to open account I have had for many years with my correct Password

moyrapalm19@gmail.com, please correct this as I do not want to change my password.
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Review
#1529483 Review #1529483 is a subjective opinion of poster.
Service
Find A Grave Customer Care

Find A Grave - No phone contact

1.0
Details
You people are *** up not having a phone contact option.
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Review
#1516148 Review #1516148 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Cons
  • No phone contact
Reason of review
Poor customer service
1.0
Details
Someone stole a pic of my family plot from my google account,posted it claiming it was theirs on find a grave. I got ignorant messages when I reauested them to remove 'their' memorial. I contacted findagrave they've done NOTHING. I'm contacting an atty. Because...
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3 comments
Anonymous
#1658858

Considering your name is VulgarDhole I'm taking this with a grain of salt

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Review
#1481868 Review #1481868 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
Well...........adding required number of words.......... if you had issues with findagrave before, your troubles are just beginning. yada yada yada yada yada Ancestry.com bought the site and will make a fortune withholding in for mation unless you join and pay them a...
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3 comments
Anonymous
#1567936

There were tons of problems before Ancestry ever took over the site. Ancestry seems to deal a bit better with the BULLIES. Bulling seems to be the biggest problem there along with some very insane stalkers who have multiple accounts just to harass members, which they also have no life outside of fg.

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Review
#1359898 Review #1359898 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
If you have cousins who plot together, know how to tell convincing lies, then really, really beware!I have two of these kind of cousins who went on a rampage because I would not play ball and transfer all of my family memorials, because they have the strange idea that...
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Review
#1130555 Review #1130555 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
I love that there is a site to locate graves.etc. And the fact that this is free is huge. It costs so much to join other info sites that used to be free. That said, I have a small complaint. I found the family I was searching for. Most of them are in the same cemetery....
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3 comments
Anonymous
#1383725

You CAN contact the memorial manager. In the upper right-hand corner of each memorial page is a button that says "Edit." Click that, then select "Suggest any other correction," the sixth option down.

That will allow you to send an email to the memorial manager.

You complained about Find A Grave when you couldn't even be bothered to read the FAQs or log into the Forum. You then got in a snit because Admin didn't respond quickly to your email. A big reason email responses take so long on the site is folks like yourself who can't be bothered reading the guidelines or asking community members for help.

There was no reason to go to Admin with this. You could have solved your own issue AND not looked stupid in public.

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Review
#1113397 Review #1113397 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service

Contact Find A Grave Customer Service

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Find A Grave Bucks
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
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Find A Grave Reviews

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  5. 20 reviews
Find A Grave reviews
1.0
Details
I FOUND A DUPLICATE MEMORIAL FOR MY GREAT GRANDMOTHER, I TRIED TO REQUEST VIA EMAIL FROM THE NON-FAMILY MEMBER WHO HAS IT, BUT SHE HAD "DISABLED" HER EMAIL (This contributor has their messages disabled) I REPORTED THIS TO FIND A GRAVE, AND THEY STUPIDLY DECIDED TO...
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12 comments
k6cks01_63
#1344913

I agree with you completely. Find A Grave is not responsive to family members.

I have a similar problem with mt 3rd Great Grandparents. Some of the information on their memorials is simply wrong and the "manager" has her e-mail and messages blocked.

Find A Grave's position is that the "memorial is outside of our transfer guidelines". This is causing confusion and embarrassment to family members.

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Review
#1064367 Review #1064367 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Cons
  • Transferring memorials from family to strangers
Reason of review
IGNORED MY REQUEST
Preferred solution
TRANSFER BACK TO ME, MY GREAT GRANDMOTHERS MEMORIAL