Product: Find A Grave Customer Care Rating: 1 Star Clear all filters (4 of 23 reviews match)
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Find A Grave - They're The Ones That Are DEAD

1.2
Details
I have been posting information and photos on this site for some time. Recently I've had a "troll" that has been adding information and "meddling" with my information. I know who it is and I told them to stop. They didn't They're not family and most of what they post is wrong. This "toll" has filled a page with photo requests from local cemeteries. I don't have time for it. So I contacted Find A Grave SEVERAL TIMES to block this "troll" and delete their requests. NO ANSWER. Since this website is free I can't cancel my subscription. It's not a major issue, just annoying. And I get enough BS from other sources!
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Review
#1663647 Review #1663647 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Ability to search for a gravesite
  • Photos of grave markers
  • Lots of useful information and photos helpful to genealogists
Cons
  • Accessability
  • Posting of incorrect information
  • Wrong information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • grave monuments
  • educational information
  • Cemeteries

Find A Grave - No phone contact

1.0
Details
You people are *** up not having a phone contact option.
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Review
#1516148 Review #1516148 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Cons
  • No phone contact
Reason of review
Poor customer service
1.0
Details
Someone stole a pic of my family plot from my google account,posted it claiming it was theirs on find a grave. I got ignorant messages when I reauested them to remove 'their' memorial. I contacted findagrave they've done NOTHING. I'm contacting an atty. Because...
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3 comments
Anonymous
#1658858

Considering your name is VulgarDhole I'm taking this with a grain of salt

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Review
#1481868 Review #1481868 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
1.0
Details
I FOUND A DUPLICATE MEMORIAL FOR MY GREAT GRANDMOTHER, I TRIED TO REQUEST VIA EMAIL FROM THE NON-FAMILY MEMBER WHO HAS IT, BUT SHE HAD "DISABLED" HER EMAIL (This contributor has their messages disabled) I REPORTED THIS TO FIND A GRAVE, AND THEY STUPIDLY DECIDED TO...
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12 comments
k6cks01_63
#1344913

I agree with you completely. Find A Grave is not responsive to family members.

I have a similar problem with mt 3rd Great Grandparents. Some of the information on their memorials is simply wrong and the "manager" has her e-mail and messages blocked.

Find A Grave's position is that the "memorial is outside of our transfer guidelines". This is causing confusion and embarrassment to family members.

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Review
#1064367 Review #1064367 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Cons
  • Transferring memorials from family to strangers
Reason of review
IGNORED MY REQUEST
Preferred solution
TRANSFER BACK TO ME, MY GREAT GRANDMOTHERS MEMORIAL

Contact Find A Grave Customer Service

Mailing Address:
Find A Grave Bucks
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
All Find A Grave Contacts

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