Product: Find A Grave Customer Care Rating: 2 Stars Clear all filters (3 of 22 reviews match)
Filter by rating
filters
Product:
Rating:
1.8
Details

Update by user Mar 11, 2017

After following their instructions to the letter, and sending my complaints to customersolutions@ancestry.com, they verified my name, and address and used all that information to remove and black ball me from the use of find a grave ; they are perhaps the most...

View full review
5 comments
GoodCitizen
#1343823

Thanks for the good laughs, @GriersonOrigins!! I'm rolling on the floor.

Literally wiping the tears from my eyes. See, everyone who uses the site is bound by the "Terms of Use". If you don't like the terms, don't use the site.

If you don't use follow the Terms, they'll disinvite you from using the site. It's their sandbox so they decide who is or is not allowed to play there.

View more comments
Review
#1005601 Review #1005601 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Directions i got from ancestry dot com in utah
Cons
  • Took my details didnt me their last name is suspicious
Reason of review
Poor customer service
Preferred solution
CHANGE OF MANAGEMENT & RESPECTFUL TREATMENT OF THE PUBLIC
1.5
Details
I set up memorials for my blood relatives and made some friends on the site and contributed in all good faith originally.However, after some very rude comments and abuse over a few months period, I decided to leave, close my memorials and assumed that would be an end...
View full review
7 comments
Anonymous
#1284258

That is an invasion of privacy. Indeed!!!

very rude and I feel sorry for you.

I hope you can fix the problem, or tell someone to leave your family alone! Who do they think they are anyway?

View more comments
Review
#1004714 Review #1004714 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.6
Details
I have had issue with other find a grave members. Find a grave allows contributors to hide behind anonymity. Recording this information for posterity should require transparency. I used to really like find a grave but no longer. They did not read my e-mail to them...
View full review
3 comments
Lee9764
#1190131

Duplicates are merged because only one memorial per person is allowed.

Members can be contacted thru the Edit tab's 6th option on any memorial they manage. It is really that easy.

You said Find A Grave did not read your email and were unresponsive. What was your email about and what response did you need or want?

View more comments
Review
#858290 Review #858290 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service

Contact Find A Grave Customer Service

Mailing Address:
Find A Grave Bucks
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
All Find A Grave Contacts

Find A Grave Reviews

  1. 76 reviews
  2. 19 reviews
  3. 16 reviews
  4. 8 reviews
  5. 20 reviews
Find A Grave reviews