Product: Find A Grave Genealogy Record Clear all filters (74 of 74 reviews match)
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I just found an obituary posted by The Lassiter's on your website that is not the obituary my family and I posted at the death of my husband Benjamin F. Barker in April of 2010. I expect an immediate response and I demand this obituary be taken down and if you want to...
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8 comments
Anonymous
#1641061

I have contacted my attorney as well. Got your back girl.

We will sue Findagrave and a court will award us full control of the site. Some of these complaints are unbelievable.

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Review
#1249471 Review #1249471 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Not as described/ advertised
I put my nephew in a memorial and his daughter wanted it so I transferred it to her. I did run a check before I added it and the other memorial did not even show. When Ancestry took over, they merged my memorial with hers so I lost my memorial to someone who was not...
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1 comment
Anonymous
#1551701

Yours was either added as a non-cemetery disposition or it was a duplicate.

Review
#1245307 Review #1245307 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Poor customer service
Find A Grave Memorial for my Grt. Grandfather

Update by user Mar 17, 2018

MUTUAL SOLUTION REACHED BY ALL.

Original review posted by user Feb 15, 2018

grandfather's find a grave memorial. She had a bare amount of data in his memorial so I offered to supply the family data. When I noticed she had given my grt. grandfather the wrong father I asked her to correct it. She would not even after 3 years. I gave her the...
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24 comments
Anonymous
#1653073

If you go to the edit tab and corrections at bottom, message to creator that you want a transfer of your g grandfather. Give your membership number.

If she won't transfer, they will automatically transfer within 30 days. Another way is to copy and paste his web address to edit@findagrave and say he is your g grandfather and the person won't transfer.

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Resolved
Review
#1190647 Review #1190647 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Bad quality
Find A Grave - A creator of a memorial yelled "Duplicate" whenI posted my Memorial and FAG gave mine to her
Find A Grave - A creator of a memorial yelled "Duplicate" whenI posted my Memorial and FAG gave mine to her
Find A Grave - A creator of a memorial yelled "Duplicate" whenI posted my Memorial and FAG gave mine to her
Find A Grave - A creator of a memorial yelled "Duplicate" whenI posted my Memorial and FAG gave mine to her
Find A Grave - A creator of a memorial yelled "Duplicate" whenI posted my Memorial and FAG gave mine to her

Update by user Feb 20, 2018

mutual agreements

Original review posted by user Feb 14, 2018

A creator of a memorial yelled "Duplicate" whenI posted my Memorial and FAG gave my memorial to her w/out looking in to why two 'Dual Identities under the same name ' existed.Watching my 4 years of establishing all facts about my Grt Grandparents being snatched from me...
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17 comments
Anonymous
#1685829

Then anonymous leaves flowers on a curator family POW POW POW guess what the account is flipped off it's ok for anonymous to have 4 up running accounts still going leaving crazy token and flowers ever day on a small county grave yards .The curator was like if you report the flowers as abuse your account will be shut down .But he shut her anonymous account off when she left flowers on his family Just give members the same treatment that you would like you couldn't take the rest in heaven sweet peace well my friends can't neither When people work for a company and they are that shady they need their switch flipped off and let them move on with Dash Becaues it will finally come out look at the college scandal, look at Facebook when the amount of people that use findagrave If you are a employee for findagrave sham on you to be just like her with the 4 accounts Rest in sweet peace could you take that day after day after day after day day in and out after day after day Much needed help from someone that cares now please Hey women don't bow down to men like you would like them to sham on the guy that thinks that's ok

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Resolved
Review
#1189530 Review #1189530 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Bad quality
A few years ago a local volunteer created a FAG entry for my father.She then proceeded to look him up on the Internet and add the information she found. Problem is, the person she found (yes the name and approximately birth date were correct) was not my father at all!...
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1 comment
Anonymous
#1416656

I'm guessing when you say attributed to that there is a clickable link in the bio to indicate its origin. Perhaps two memorials were merged and the bio transferred from the deleted one to the remaining one.

I'm not sure anybody did it on purpose, but given their track record of skullduggery it might not be out of the question, either. I mean to say that every day is just another rotten mess - and when it's going to end my friend, is anybody's guess.

Review
#1166496 Review #1166496 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Bad quality

Find A Grave - Horrible. False info on my relatives graves

1.0
Details
The last 2 years Ive been emailing Pam Beach about changing the name who maintains my mothers grave. To this day no answer. My uncle just passed and his site was created by a non relative. The info on all my relatives site are false. So i tried contacting the CEO.and once again no answer.
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Review
#1150281 Review #1150281 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Bad quality
I have used this site for many years and it has been fundamental in my genealogy research, there is so much information packed on this site that I have been able to find back 12 generations in some cases!I love helping by transcribing and taking photos. I have only run...
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2 comments
Luckystrike
#1576546

If you have no respect for accurate information maybe YOU shouldn't be doing genealogy!

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Review
#1115509 Review #1115509 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Good customer service

Find A Grave - My parents info gone or taken off

1.0
Details
I set up 2 memorial sites for my parents but it now is missing from the find a grave website,unsure if someone purposely took them off or what,want answers!!!!
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Review
#1069285 Review #1069285 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Poor customer service
1.0
Details
A Find A Grave volunteer has incorrect information on both of their memorials that is causing our family confusion and embarrassment. The "owner" of the memorials refuses to change the information, refuses to turn the memorials over to a family member and has turned...
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3 comments
Anonymous
#1345577

FindAGrave admin can step in if you have documentation of your facts. From their FAQs are two hints:

"If you have official documentation for the update but have been declined".....

and "What if I suggest a correction and the contributor doesn't respond?"

Having a correction made is different from asking for the memorial to be transferred to you. Transfers are not required if they do not fall within the transfer guidelines. But corrections can be dealt with if you have documentation.

Even if the memorial's manager does not allow for messages or emails, within the site itself is a way to communicate to them.

Check the FAQs for details on how to work through the problem. Good luck.

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Review
#1067288 Review #1067288 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Find A Grave has no appreciation for families.
Preferred solution
Let the company propose a solution
2.9
Details
*** can be helpful in research, but like Ancestry, there are so many errors, it hard to know what is right.Many contributors take photos and create records of every name in a cemetery--whether anyone is buried or not. Purchase of a plot and stone is called preplanning...
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6 comments
GoodCitizen
#1345720

If someone is "mowing the rows" (taking a photo of every grave in the cemetery), they do not know more information than what is on the stone. Additional information may come from research OR from edits submitted by others.

There is no way to know what was added directly by the memorial creator or what was submitted by others and which the memorial manager accepted on "good faith" believing others would not knowingly submit false info. Therefore, blaming the memorial manager for "making up" info is unfair.

Good news!! You can submit corrections to the incorrect info on the Edit tab.

If your suggestion is declined, you can follow up with documentation to the manager by sending a "Suggest A Correction (the 6th option on the Edit tab). After 30 days, if the manager still won't correct the memorial, you can appeal to Find A Grave directly by forwarding the "Suggest A Correction" to the appropriate address and clearly/succinctly requesting the change.

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Review
#1066910 Review #1066910 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Pros
  • Ability to search for a gravesite
Cons
  • Inability to file complaints with company
Reason of review
Bad quality