Product: Find A Grave Profile Clear all filters (16 of 16 reviews match)
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I need to reset my password for Find A Grave

email address is Jason McDonald 527 @gmail.com I do not have that email address I want to change email address to jbMcDonald28@intrstar.net
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#1518195 Review #1518195 is a subjective opinion of poster.
Product
Find A Grave Profile

Find A Grave - Locked out of finagrave. cant sign in.

I want to reset my password. Have been unable to. My e-mail address is hopewell1956@hotmail.com. Alberta Knotts
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#1515742 Review #1515742 is a subjective opinion of poster.
Product
Find A Grave Profile
Pros
  • I love to volunteer
  • That they help people out of the kindness off there heart
Reason of review
waiting for password
A relative had a child with a man who has a shady, criminal past and that man is trying to use his child's family's' last name and family to protect him from other criminals by pretending our family is wealthy. He had someone take pictures of our relatives graves with...
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#1495962 Review #1495962 is a subjective opinion of poster.
Product
Find A Grave Profile
I am in need of removing a photo. There is a photo for someone on my ancestry that does not belong. Please how do I go about removing this?
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4 comments
Anonymous
#1662538

I don't think people should be allowed to add pictures to sponsored memorials unless permission has been given to them by person who sponsored or manages the memorial. It takes up space that the sponsoring person has paid for. Kind of rude too, as some add more memorials of the VERY SAME MEMORIAL!!

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Review
#1493312 Review #1493312 is a subjective opinion of poster.
Product
Find A Grave Profile
Reason of review
Bad quality
5.0
Details
This member, Ken Nagel, copied my mother's obituary from the funeral website (I presume) because he also loaded the picture that I gave the funeral home.He had the picture large, I don't like it and I can not change it because "HE" is the administrator of MY mother's...
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5 comments
Anonymous
#1330871

If you had contacted photo@findagrave.com they would have removed the obituary photo very quickly. Problem solved. But for whatever reason you have taken to this site to complain about an issue that could have been easily resolved.

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Review
#1005103 Review #1005103 is a subjective opinion of poster.
Product
Find A Grave Profile
Pros
  • Ability to search for a gravesite
  • Nice site
  • Photos of grave markers
Cons
  • Posting of incorrect information
Reason of review
Administrator's use of info on site
Preferred solution
Control of #174695234 released by Ken Nagel #47221898
Yes, Connie Meeks Duffey is one of the worst!She is extremely rude, yet claims other people are, not her. She will absolutely quickly create a memorial as burial unknown and then move them to cemeteries after someone else does the research or BETTER YET... enters their...
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11 comments
Anonymous
#1648210

I'm very sorry that you had to deal with Connie Meeks Duffey. She has done the exact same thing with my Mom.

My Mom had not been dead for 2 full days when the funeral home posted her obituary on their website for family and personal friends to view. We were still grieving, trying to make arrangements, trying to call family members, trying to help make arrangements for family to get to town for the service. My sisters live in Texas, so this was on me to do mostly alone. My thought was not, I've got to create a memorial on Find a Grave so a stranger won't do it for me!

We had the memorial service 3 days after Mom died. She was cremated, so her ashes were not ready for burial, this takes a week or more. My sisters had to return to Texas. We have not buried my Mom as of yet.

So we did not want to create the memorial until we have her buried. She will be buried in West Tennessee where my Daddy, sister, and many of our family are buried. The next thing I know, I'm getting a "Hint" on Ancestry.com on my Mom and it's for Find a Grave because this person called "Daddy's Girl" Find a Grave Member ID # 48470603, who I found out is Connie Meeks Duffey, created a memorial for my Mom. This person is a stranger who did not know my Mom, and is definitely not related to us.

Her comment section has been turned off so you can't contact her. And now I know why. She had no email address on her profile, so you can't contact her that way. The only way you could contact her is to go under my Mom's memorial under "Suggest Edits" and then under "Suggest Additional Edits".

I did tell her that I did not appreciate that she created the memorial when we had not had time to grieve and had not even had the service yet. I told her I knew she was trying to help, but that it should have been created by a family member, not a stranger. She sent me a very rude message back saying she didn't break any rules. I once again messaged her through the "Suggest Edits" and "Suggest Additional Edit" and asked her if she would please transfer the memorial, since she was my Mom.

I told her I know she was trying to help, but she would have felt the same way had someone created her dead father's memorial and she had not known them. She has refused to transfer the memorial. I do believe this is a pattern with this woman. I talked with the funeral home whom she stated gave her the information.

The funeral director said this was a lie, and that they never give any information out. The funeral director and I spoke at length and he gave me 2 names of people he knew who had passed away, one was his sister, and she had created her memorial. The other was his friend who was buried at a competitor's funeral home and Connie Meeks Duffey had also created his memorial. We began looking at other funeral homes in the area, and the daily obituaries and for each one, Connie had already created memorials.

These people are not even cold yet and in their graves. The families have not had time to mourn. This is just insensitive. To create memorials and have them floating out there and you have no idea where they are being buried and not have correct information on them is just flat wrong.

But she has made sure she has cut off any way to communicate with her, not only on Find a Grave, because she has gotten so many complaints against her. She truly has upset a lot of people with the way she is treating them. She is insensitive to the fact that these families have not had time to grieve, are still making preparations for their families, and would like the option to be able to create or at least manage their family's memorial. She lacks professionalism and common courtesy.

In my case, since she wouldn't transfer the memorial, I went ahead and created a memorial for my Mom with the correct information on it as to where she will be buried, although she is not yet buried there. I didn't want to do that yet, but she left me no choice. As soon as I created that memorial and had literally just hit post, within minutes, she had linked my Daddy to her memorial, which was not linked to him before. I only know this because I had noticed that he wasn't linked already, and I was going to link him to my Mom's memorial that I created and she had just linked him to her memorial of my Mom's.

It used to be that you had to approve a family member being linked to a memorial that you owned, but this must have changed because I can't unlink her memorial from my Daddy. Also, since I created my Mom's memorial she has gone on my memorial for my Mom and taken some of the information off of there and put it on her memorial, this is information that she did not have before I created my Mom's memorial. I have gone through the steps to correct this situation to the best that I can and according to the policy of Find a Grave. Under Find a Grave FAQ's Section under the question "What if a member will not transfer a relative to me?" "If the memorial in question is a direct relative within four generations (siblings, parents, grandparents, and great-grandparents) to you and the memorial manager is not direct family, then they must transfer the memorial.

If they refuse to transfer the memorial, contact info@findagrave.com and we will work on it for you." I also contacted Find a Grave on Facebook explaining the situation. They told me to contact Find a Grave through their Support email at support@findagrave.com and they would be able to assist me with this problem. I emailed both addresses: info@findagrave.com and support@findagrave.com I will continue to message them until I get this resolved. I must say that my problem is not with the wonderful volunteers who add information, take photos, and who create memorials.

I believe the family should have the option to create their family member's memorial first. They at least need time to bury their family member. And if someone else created their family's memorial, it should be transferred to them. I, myself, have created memorials for people who I do not know when I come across them and realize they are not on Find a Grave because they deserve to be remembered and honored.

But if a family member comes along and wants that memorial, I will transfer it to them with no problem. I have also added memorials from cemeteries that I've photographed. I've sent "Suggested Edits" with information I've found on people who are not family, but I have the resources and documents in front of me to prove the information that I am giving them. I usually try to post this information as a picture on the page.

Anyway, I'm not talking about the people who do these things. The people who do these things are doing it the right way. Honestly, when you have someone who has this many complaints and they've had to shut off their comments because of it, then something is definitely wrong. And the people who are bashing you for making your complaint should just keep quiet.

Until it has happened to them, they don't know what they are talking about. I understand you and there are plenty of others who do as well. These type of people really do need to be stopped because as they say, "One bad apple spoils the whole bunch." You keep your head high. Keep fighting for your family and what you know is right.

As far as family, I know my husband uses my account, so the person who said that in-laws are not family is wrong. They are family as much as the rest. If it boils down to it. Create your husband an account, get them transferred to him, then transfer them to you.

Again, I'm very sorry you had to deal with her. Oh, and she's up to 7,226 memorials added as of today. So I do think she is in the numbers game for sure. It's crazy.

If she would just do it the right way and take the families into consideration, and then transfer the memorials it would be a whole different situation, but she is just not doing that. It's very sad. I think she needs help. Good luck to you.

I do hope you got some resolution. I do plan on getting mine.

I'll fight until I do. Blessings and hugs!

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Review
#990581 Review #990581 is a subjective opinion of poster.
Product
Find A Grave Profile
Reason of review
Rude contributor
Somehow he was on Find A Grave, without my or any other family member's permission. There with photos of him, one of which I have never seen. They had him buried in a particular location where we are planning to bury him before he was buried. They even had his...
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9 comments
Anonymous
#1240106

The same thing happen when my husband passed. A person listed it with incorrect information and my husband doesn't even have a grave.j

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Review
#894522 Review #894522 is a subjective opinion of poster.
Product
Find A Grave Profile
Reason of review
Not as described/ advertised
1.0
Details
Find A Grave - Profile Review from Merrillville, Indiana
Neil D Scheidt  40,496 Memorials Added 40,409 Memorials Managed This guy makes so called memorials without birth/death dates, or a photo. He uses the same blank double stone photo for most of his memorials. He prefers to make memorials mostly for Revolutionary...
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7 comments
Anonymous
#1641853

Get a grip. Some people would complain if it rained during a drought.

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Review
#783753 Review #783753 is a subjective opinion of poster.
Product
Find A Grave Profile
Reason of review
Bad quality
I have had an account (#46557112) for over 12 years with 133 memorials, I can only view this through a link in my favorites. on the left hand side is activities and one choice is you are logged on as, when I click that it opens to account (#47361909) which is just 4...
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Review
#581753 Review #581753 is a subjective opinion of poster.
Product
Find A Grave Profile
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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Find A Grave reviews

Find A Grave - Profile Review from Marietta, Georgia

1.0
Details
I have found a large number of mistakes in this site due to incorrect compilation of information from other incorrect sources. The Profile Manager is the first to enter the info and if they do not reassign ownership to another and the data the original owner entered is wrong, then the wrong data is forever on the site. There needs to be an arbitrator who can assess sources to determine if the information can be corrected for future use. There are too many people citing too many wrong sites.
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2 comments
Anonymous
#998864

Thats what the edit tab is for.

Anonymous
#928568

There is a very simple process to get any errors corrected on memorials where the original contributor is no longer active. Contact Find A Grave through their various contact emails depending on what issue you have. They are very responsive and can make the necessary changes if your changes are correct.

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Review
#576347 Review #576347 is a subjective opinion of poster.
Product
Find A Grave Profile
Reason of review
Poor customer service