Product: Find A Grave Website Rating: 3 Stars Clear all filters (4 of 164 reviews match)
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3.0
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If they are going to make changes, then ask their subscribers what change(s) they would like to see, not what the administrators want changed. And, add a damn phone number, so we can call in when we have a problem, and not just using an email address to contact you by,...
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3 comments
Anonymous
#1551683

Do you ask your guests how to decorate your home? Didn't think so.

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#1283636 Review #1283636 is a subjective opinion of poster.
Product
Find A Grave Website
Cons
  • Having to change my passcode
Reason of review
Poor customer service
3.4
Details
Findagrave The New Findagrave is a Software Engineers Dream of Improvement, but to me is a Nightmare.It is a jumble of pages, advertisements and confusion. While everything is there it is very hard to follow and lacks any Beauty. The Old Findagrave was a Mona Lisa....
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8 comments
Anonymous
#1658862

This change. Either move on or complain endlessly. Your choice.

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Review
#1176885 Review #1176885 is a subjective opinion of poster.
Product
Find A Grave Website
Reason of review
Bad quality
2.9
Details
Why can I not search for a person's memorial page using their memorial ID number??Was this feature left out......on purpose?? I used to use it more than anything else. There is too much open space between the elements that people are seeking to use. Put all of the key...
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4 comments
GoodCitizen
#1392215

Searching by memorial number is there. Click the "More search options" link beside the Search button.

You couldn't edit or supply information about a specific cemetery on the old site either.

You have to go to Find A Grave's Community Forums to do that.

I'll admit, I don't know how to create a new cemetery but I'm sure it's there.

You could see all of your memorials on the old site too - at least until you hit the 10k mark.

All you have to do is click the "Search" to narrow the list. Why is that a problem?

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Review
#1131774 Review #1131774 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • I used to love it using the old web site
Reason of review
New web site
Preferred solution
Keep the old web site and make slight modifications to it.
2.8
Details
Been fighting for over a year to get my uncle (and my father's twin brother) linked to his parents, grandparents, and siblings.Have US census records, US Cemetery records indicating his siblings, headstone with entire family's names on it including his and this nutcase...
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1 comment
Anonymous
#1350872

Here's the process to follow to get the links made:

1.) Submit the relationship links on the Edit tab.

2.) Wait for the memorial manager to accept or decline. They have 21 days in which to do so.

3.) If declined, go back to the Edit tab and choose the 6th option "Suggest any other correction".

3a.) Type out your requesting, including sources (preferably links) that prove the relationship.

3b.) Mark the box to send yourself a copy of the email, then submit.

4.) Wait for memorial manager to act on the Suggest A Correction. They have 30 days in which to do so. 5.) After 30 days, if the link is not made, forward your copy of the Suggest A Correction to the appropriate administrative address (found in the FAQs). 6.) Wait for the administrators to make the change.

It is currently taking 5-6 weeks for them to get to emails. NOTE: The memorial manager has the right to decline the relationship links IF the other memorials are "Unknown Burials".

Review
#1073454 Review #1073454 is a subjective opinion of poster.
Product
Find A Grave Website
Cons
  • Poor staff
  • Getting screwed over
  • Posting of incorrect information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Unethical findagrave behavior
  • Misappropriation Of Memorials

Contact Find A Grave Customer Service

Mailing Address:
Find A Grave Bucks
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
All Find A Grave Contacts

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