The volunteers that run the website are small in numbers due to the fact that the average person is not willing to take on this task for free. The small number of people who are willing to do this job for free only assist others in their free time.
Any administration position dealing with people questions and complaints typically require experience, training, and or skills in this field. Administration for this website only need to meet one requirement; that is they willing to work for free....
Proof of their lack of experience is the large number of people being banned from the website.. Volunteers have spent years contributing losing their invested time when bias bulling volunteer administrators, delete their accounts.
Product or Service Mentioned: Find A Grave Website.