I love that there is a site to locate graves. etc.
And the fact that this is free is huge. It costs so much to join other info sites that used to be free. That said, I have a small complaint. I found the family I was searching for.
Most of them are in the same cemetery. And although it was a Happy Dance moment I ended up very frustrated. I need to contact the "manager" of these pages and she has closed her messages. Now how am I suppose to get ahold of her with my information and request for more family history?
I can't. She was my only hope after years of searching. And I could not pick up the phone and call FAG for help. Sending an email is only a solution if there is someone reading it and responding quickly.
So, happy but, very sad at this point.
I have hit a dead end and you are in a position to help. Will you?
Product or Service Mentioned: Find A Grave Customer Care.
Reason of review: Poor customer service.