I FOUND A DUPLICATE MEMORIAL FOR MY GREAT GRANDMOTHER, I TRIED TO REQUEST VIA EMAIL FROM THE NON-FAMILY MEMBER WHO HAS IT, BUT SHE HAD "DISABLED" HER EMAIL (This contributor has their messages disabled) I REPORTED THIS TO FIND A GRAVE, AND THEY STUPIDLY DECIDED TO "MERGE" BOTH MEMORIALS TOGETHER, DELETING MINE AND GIVING IT TO THIS STRANGER. ALL THE WORK I HAD DONE, ADDING SIBLINGS, PARENTS ETC TO MY GREAT GRANDMOTHER'S MEMORIAL IS NOW IN THE HANDS OF THIS STRANGER WHO HAD DISABLED HER EMAILS SO SHE DOESN'T HAVE TO RESPOND TO ANYONE.
I FIND THIS EXTREMELY UNACCEPTABLE AND IN BAD TASTE. I WILL PURSUE OTHER AVENUES TO CORRECT THIS, EVEN IF IT MEANS TAKING LEGAL ACTION.
Product or Service Mentioned: Find A Grave Customer Care.
Reason of review: IGNORED MY REQUEST.
Preferred solution: TRANSFER BACK TO ME, MY GREAT GRANDMOTHERS MEMORIAL.
Find A Grave Cons: Transferring memorials from family to strangers.