I was the one person in my family doing family history and took great joy in sharing what I found. When I discovered Find A Grave I thought it would be a good place to share my family.
Then a close cousin of mine passed. I wanted to filli a special memorial for them. 2 days after he passed I began his memorial. Someone had put in a name and date of death but no other information so I want sure that was him so I began my memorial and was going to post his obituary and pictures after the funeral.
When I went in after the funeral this person had deleted my memorial and taken the information I added and placed it on their entry with their name on it.. For a month I wrote to this person asking to have management control of my cousins memorial and no response. I wrote to the administrators of Find A Grave and they told me my relation was not close enough in relation to merit a transfer.
I deleted everything I contributed to this website over the years, all the information and pictures of my family members. I will no longer be using them to share my family history.
Reason of review: Poor customer service.
Preferred solution: Control of myy family memorial.