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Find A Grave
Reviews Chart
$220K
CLAIMED LOSSES
661
TOTAL REVIEWS
200K
PAGE VIEWS
6
ISSUES RESOLVED
Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a...
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119 comments
Since pictures and such are in the media, they are public...
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ID
Location
San Antonio, Texas
Product
Find A Grave Website
Incorrect name
My Father Wilfred Edwin Kaney name not Erwin
ID
Location
Rancho Cordova, California
Lost my password and cannot get back on FAG . My number is 4681**** I also have moved to Richmond, Kentucky.
I got sick and forgot my password and still do not remember. I have over 16ooo people entered my email was ralpheubanks234@***.com
ID
Location
Georgetown, Kentucky
Preferred solution
Help me to get back onto site as I have over 16000 names in.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy find a grave account
Update by user Nov 14
Hey, This is all the steps they gave me from find a grave and these will not help me. Find a grave won’t let me send any messages to someone.
1. Clear your Internet Browser's Cache and Cookies.2. Make sure Cookies are enabled for the site.3.
Ensure that your Javascripting is enabled.4. Switch Internet Browsers
Original review posted by user Oct 15
My account would not let me send any messages on find a grave. Is there any way you can fix my account. Thanks. ID
Location
Mesa, Arizona
Preferred solution
Problems with my find a grave account
I find it appalling that they could walk up to someones grave without permission and take a picture of it and put online for all to see. Immediate family know where their loved ones are buried, so what do you need a website like this for. This is an invasion of...
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2 comments
These people actually have the audacity to go someone’s gravesite, a person they don’t even know and violate their privacy by taking a picture of it and putting it up on a website. They did the same thing to my grandmothers resting place.
Never got our permission, just did it anyway.
We were horrified to see it online. We did not want certain family members to find her grave in fear of them doing something to her grave and these *** put it out there for everyone to see.
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ID
Location
Waterbury, Connecticut
Certain volunteers refuse to input accurate data
I submitted a correction of the place that a person died and was declined, I again submitted the correct information and was declined again with, I dont leave them in the hospitals, however, that is where the person died, Salisbury, not Rosetto, that is where he lived but not where he died...This is unacceptable, it creates mis-information...Regardless of how one feels, they should input correct information...Volunteers should be required to follow rules of accurate data input...
User's recommendation: File complaint to get problems resolved.
2 comments
ID
Pros
- Ability to connect family
Cons
- Inaccurate data input
Preferred solution
Accurate Data Input
PissedConsumer.com fights for consumer rights
Didnt want parents headstone put out there for everyone to see. Its nobodies business but the family. And I dont want rotten relatives finding the grave. Its an invasion of someones privacy. Even kept the death out of the obituary and these *** go and put the headstone...
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4 comments
They did the same thing to my family without our permission. We are not a member of this website so how can they just walk up to a persons headstone and put it online.
Something needs to be done about this. I feel I should seek legal action in this matter.
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ID
Location
Waterbury, Connecticut
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi I'm looking for a photo of Chandler Tripp from San Jose CA.
He had named the school from his name for the handicapped children and I went to that school until 8 I'm trying to remember the year he died if you have any photos of him I would like to have one by email please. My new email is turchandale92@***.com Thank you Dale Turchan.
ID
Location
Sacramento, California
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFormat change
Hi when you changed the format it makes it harder when your doing research you might not know the Cemetary just they State and county
User's recommendation: The other format was better.
ID
Location
Syracuse, New York
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have 2 groups memorials that i want combined. how can i do this. JudyEdwards64
I did several years ago then several years later some more. could not get them combind
ID
Location
Pflugerville, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisabled account
My acct. was disabled a few years ago, with no explanation as to why. I had been a member in good standing for 5 or 6 years prior. tried e-mailing them 3 times w/ no reply. I have no idea what I did to cause this, I've enjoyed this site, I hope this can be corrected ASAP.I would like a reply . THANKS
User's recommendation: they do not reply to e-mails.
ID
Service
Find A Grave Customer Care
Pros
- No charge
Cons
- Impossible to contact
Preferred solution
reactivate my account asap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer502 Bad Gateway
I have been trying to get into the findagrave.com website for an hour now, so I can see a family member's memorial. All I get is 502 Bad Gateway! What's going on with findagrave.com. Normally this is an awesome website to find information about family members; leave flowers and a message for a loved one; or even create a new memorial for a recently lost loved one. Did the website get deleted?
ID
Product
Find A Grave Website
Pros
- I love to volunteer to help transcribe headstones and memorials
- Excellent resource for family research
- Old website
Cons
- Needs a better way to contact when there are errors
Preferred solution
Apology
Rebuttal to Memory Keeper #4723****
memory keeper 4723**** messaged me stating i needed to make better photographs... I take offense to this as I have never received a complaint in the past.. MK 4723**** provided no way to contact her .... I would have gladly returned to the grave and re-photographed... Please contact her about this matter... I considered the message rude... Thank you, Larry Feagans 4719**** 230*-577-****
ID
Location
Columbus, Mississippi
I have been doing genealogy for about 10 years, yesterday I decided to use Find A Grave site. I looked up my mother, imagine my surprise when I found someone had placed a stranger on their memorial stating this was their daughter I am an only child, and I am very much...
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1 comment
First off you need to back up and look at the whole picture. Things do not always go your way.
This site is a great site for folks who are interested in geneology which you do not see to be inclined that way. If you are a member, use the edit button to delete incorrect link and have your mother transferred to you.
Also you need to read the rules of the site before you start slamming the best thing that has happened to genealogy for free. No one is perfect, not even you.
ID
Location
Scarbro, West Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIm not able to log on my account
we had a black out &;; I lost all my passwords from this so I need you to fix it from your end please. I sponscerd alot of people w $5 so no ads appear & need to leave my loved ones messages
ID
Location
Dover, Delaware
Pros
- Cemetery listings
- Old format
Loss
$200
Preferred solution
just get me up & running again
To ask how to put grave site and pictures on your web site , this is a very difficut process to do. no one can understand your system.
how do you put information on your site? When I put location of grave site it rejects the location The location is in the woods with other graves dated in the early 1800's Send me instruction about *** to put this on your site. lwrspirax@***.com
ID
Location
Jackson, Tennessee
Preferred solution
instruction
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They suck.
They’re insensitive pigs.