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Find A Grave -Jim Tipton Thief

Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a...
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122 comments
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ID
#368241 Review #368241 is a subjective opinion of poster.
Location
San Antonio, Texas

Cemetery mix up

PLEASE call me. This is complicated. I need to speak to a person! Thank you! Johnny Raines 540-746-****
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ID
#4479211 Review #4479211 is a subjective opinion of poster.
Location
Springfield, Virginia

Can't access my account

I can't access account and nobody there gives a damn. What does it take less than a miracle of God to speak to someone in customer service. Site is good until you can't access your account then you are on your own. I guess they have no one in customer service or no one who knows how to actually speak to someone to solve a problem. Signed pissed off customer
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ID
#4439920 Review #4439920 is a subjective opinion of poster.
Location
Chatsworth, Georgia

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Verified Reviewer
New Reviewer

How come your support unit has not acknowledged...

How come your support unit has not acknowledged any of the 6 or 7 support emails I have sent in regards to refunding sponsorship that was on my Memorial I made 23 Feb 2023 and someone made a duplicate one on 26 Feb 2023 and they deleted my Memorial and moved my sponsorship onto their duplicate Memorial? I am not sponsoring someone else Memorial. I sponsored the one I originally made for a fellow military Veteran and firefighter.
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ID
#4414633 Review #4414633 is a subjective opinion of poster.
New Reviewer

Major computer error

I created over 300 memorials from my distant relatives back in 2011 and now I find most are being maintained by someone Ive never heard of overseas who now maintains 129,000 graves, how in the world did find A Grave decide to assigned maintenance of graves and memorials that I created to someone that I have never given authorization to, obviously a major computer problem on Find a Grav

User's recommendation: Keep an eye on Find A Grave you can create memorial, but anybody can claim that they maintain your memorial wear for your on able to make corrections to your own memorials.

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ID
#4377938 Review #4377938 is a subjective opinion of poster.
Pros
  • Graves and memorials of deceased relatives
  • Excellent source to locate
Cons
  • Anyone can reassign your memorial to themselves to maintain whereas you can no longer access memorials you have created
  • After creating memorials
Preferred solution
Apology

Resolved issue with use of website

Find A Grave customer service does not have/use a telephone interface with customers. Sent them an email re the issue and they provided feedback/advice within 24 hours. I fixed the problem with their input..

User's recommendation: use: support@***.com.

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ID
#4239997 Review #4239997 is a subjective opinion of poster.
Location
California, Maryland
New Reviewer

I sent 3 notes on the contact page and nobody responds

I have been trying to contact Find A Grave to no avail!!! Ive sent numerous notes and communications and I get NO RESPONSE
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ID
#4022480 Review #4022480 is a subjective opinion of poster.
Location
El Segundo, California

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New Reviewer

Transfer of memorial

I recently learned my nephew, Jay Frank Waldron, passed away and was buried at a later time. The memorial created for him has the number 23325****. The memorial was not entered into a cemetery; and left at "cremated". The memorial was done by SJB (#4779****). I was...
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ID
#3905182 Review #3905182 is a subjective opinion of poster.
Location
Corinth, New York
New Reviewer

To actually speak with someone

This phone number is not to actual website find a grave it is the phone number to ancestry.com Not sure exactly who thought this was cute but this is a automated line to Ancestry

User's recommendation: Don’t contact us number in regards to findagrave.com.

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ID
#3859310 Review #3859310 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

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New Reviewer

Access bio on ancestor

I have tried to talk to someone about how to access the bio about my ancestor George Washington Taylor that says on his find a grave page exists. I have not had the issue resolved and am very frustrated. I have been doing family research for approx nine years and have always found find a grave to have info that I needed, so this is very disappointing to me. If you can help, that would be great!
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ID
#3742625 Review #3742625 is a subjective opinion of poster.
Pros
  • Excellent research tool
Cons
  • No links to access bio
Preferred solution
Let the company propose a solution

Two years latet