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Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a...
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111 comments
Anonymous
#1820508

I am so grateful for Find a Grave. Like so many people, my loved ones lived all over this country as well as many other countries around the world.

I'm so blessed to have found this site many years ago and to have seen memorials and grave markers of my family members all over the world that otherwise never would have been made available to many of us. Thank you Find a Grave and all members and of course the Contributors.

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ID
#368241 Review #368241 is a subjective opinion of poster.
Product
Find A Grave Website

Find A Grave - Impossible to contact this company

I wanted to make changes in an incorrect Find a Grave entry. I tried to start an account, but the site would not respond. I tried to contact them from their site electronically, but couldn't get past the captchas. You won't find a phone number anywhere.
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ID
#1798081 Review #1798081 is a subjective opinion of poster.
Cons
  • Impossible to contact
Preferred solution
Company must contact me

Find A Grave - Family

Yes.. I am asking that the memorial for 35259442 to be deleted it is incomplete memorial of the one that I have made this is my family this is the one I made18572433 and I done this in 2007 MillieBelle is not accepting messages so please delete
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ID
#1787898 Review #1787898 is a subjective opinion of poster.
1.0
Details
I along with my mom, my aunt and a second cousin had our accounts deactivated from Find A Grave all because of two people who claimed to be relatives that weren't, Mary E. Payne aka Mary E. P Find A Grave # 206372239 and Roni McFadden aka Bluejayln # 47037990. They...
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ID
#1771424 Review #1771424 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
The whole website needs to be closed down.

Find A Grave - GREAT WEBSITE FOR RESEARCHING. i HAVE FOUND A LARGE AMOUNT OF ANCESTERS ON THIS SITE.

2.0
Details

Update by user Jan 23

I HAVE HAD TROUBLE TRYING TO ACCESS CERTAIN CEMETERIES'

Original review posted by user Jan 23

i HAVE BEEN HAVING TROUBLE PULLING UP CEMETERY LOCATED IN LIBERTY TOWNSHIP UNION COUNTY INDIANA.AT ONE TIME I SAW A MESSAGE THAT READ SOME TOMBSTONES WERE DOWN AND WERE STACKED UP BUT IT LISTED WHO THESE TOMBSTONES BELONG TO.
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ID
#1770546 Review #1770546 is a subjective opinion of poster.
Pros
  • I liked old format better
Reason of review
Problem with delivery

Find A Grave - When merging graves

i would like to know is running this company
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2 comments
Angelle
#1814556

It is owned by Ancestry. Com.

I filed a complaint with them on Find A Grave and was told that one of their division managers connected to Find A Grave would contact me. Never happened. And, there are no phone numbers to call anyone on Find A Grave. Heck, they have my father being married to someone that he never was married to and that he had other children.

The Truth of it all, I am an only child. SO, you can not go by what you see on Find A Grave as gospel

Asiana
#1826713
@Ernest F K

What have you done to correct the memorial?

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ID
#1764732 Review #1764732 is a subjective opinion of poster.
Tags
  • Photo Volunteer for findagrave

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Find A Grave - Valuable resource

It's valuable resource for research purposes for genealogy. But when other members don't respond or have the option of not to message them then why do they bother having a profile or even be a part of the website? In which you cannot even make connections to the admin of the website. It's frustrating.
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1 comment
Angelle
#1814557

Awful Site full of false relatives and no way to control it as Find A Grave does absolutely Nothing.

ID
#1764276 Review #1764276 is a subjective opinion of poster.
Pros
  • Good resource
Cons
  • No communication

Find A Grave - Adding FAG Memorials to Ancestry

When adding memorials to Ancestry the capability to add family members that are linked has gone away, how can I get that capability back? Thanks, Renette Day #46938625
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ID
#1762051 Review #1762051 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Find A Grave - Watch Out

3.0
Details
Anyone can post on loved ones site; good or disturbing, and make their own site for your lives ones. Did not think to save posted photos as info removed but happened. Find a grave NEVER helps or replies but let the person of interest in death take over site.
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2 comments
Angelle
#1814559

Yep! I was kicked off and my account deleted and no reason was given to me other than I was a stalker.

Okay, so I guess when one person that is not a relative continually post incorrect information on my immediate relatives sites and I attempt to correct them that I am a stalker. This Site Is A Farce

Restricted C
#1814566
@Ernest F K

So true; relatives cannot correct but others can, and FAG saves their errors.

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ID
#1757341 Review #1757341 is a subjective opinion of poster.
Pros
  • Family friends can see loved one
Cons
  • Posts by non friends or family are damaging
Reason of review
Poor customer service
Preferred solution
Not allow persons involved in death to take over sites

Find A Grave - This is a great site for finding and linking relationships, verifying information and a great addition to your genealogical research experience.

5.0
Details
For about a month, when I enter a name or a memorial number, it will come up on the screen for about 3 seconds and then just disappears. I have restarted my computer numerous times. Deleted the current connection and reconnected multiple times. I am a genealogist and am currently adding photographs to my local cemetery on Find A Grave. I am currently working on seven different trees for others. Please help me solve this current perplexing problem. I LOVE Find A Grave and have had excellent service from it. I want to regain that good service. Thank you very kindly.
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ID
#1747744 Review #1747744 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • I used to love it using the old web site
Cons
  • Difficulty using website
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Contact Find A Grave Customer Service

Website:
Mailing Address:
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
Contact Find A Grave Customer Service

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Latest Question

Find A Grave Questions

Find A Grave - Seek legal advice, File a complaint with your state Attorney General, Better Business Bureau and or consumer services.

1.0
Details
Someone posted a listing that consisted entirely of an obituary and a photograph stolen from a website. This is a copyright violation. The listing also gives the names of living people which is against findagrave's policy. The person who posted the listing is not known to the family and does not accept messages through findagrave so we could not request removal from them. Three emails to findagrave requesting the listed be removed over a four month period have gone unanswered. Our family is afraid for our safety.
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1 comment
Asiana
#1826714

If you are the copyright holder, you absolutely can get your copyrighted material (i.e. obituary or photo) removed. You simply have to write a letter containing the required information.

ID
#1746565 Review #1746565 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service