Find A Grave
Find A Grave Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Find A Grave has 1.8 star rating based on 210 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Find A Grave to a friend or colleague.
- Rating Distribution
Pros: Ability to search for a gravesite, Finding information in cemeteries, Photos of grave markers.
Cons: Inability to file complaints with company, Posting of incorrect information, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Find A Grave has 1.8 star rating based on 210 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Find A Grave to a friend or colleague.
- Rating Distribution
Pros: Ability to search for a gravesite, Finding information in cemeteries, Photos of grave markers.
Cons: Inability to file complaints with company, Posting of incorrect information, Customer service.Recent recommendations regarding this business are as follows: "This place will steal your info", "Would Not", "STAY FAR AWAY THEY ARE THIEVES !", "Tell why we have been blocked.", "Don't devote 20 years of your life to Fibd A Grave like I did. Lax if any.security practices.".
Most users want Find A Grave to offer a solution to their issues.
Consumers are not pleased with Reliability and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Find A Grave Reviews
"Does Not Use User Verification To Keep Users Safe"
20 year now ex member of Find A Grave here. Why ex you ask after 20 long years? My account got hacked by a man who had hacked my Gmail and then he proceeded to...
"Remove a memorial"
You took a personal memorial left on the AIDS memorial page. I did not want this broadcasted to the whole world. Please remove it now! Charles Randy...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Remove a memorial
You took a personal memorial left on the AIDS memorial page. I did not want this broadcasted to the whole world.
Please remove it now! Charles Randy Stoffel/Chuck Stoffel.
Please do not send me reviews of your employees when no one has reached out to me. I'm dealing with Ancestry.com right now.
- Steal information
Preferred solution: To remove my Instagram post
User's recommendation: This place will steal your info
San Antonio, Texas
Find A Grave -Jim Tipton Thief
Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a year from the deaths of others loved ones and provides no service to the survivors.
He and his administration have a set of so called "faq's" that only apply to a few. Find A Grave members constantly steals obituaries, steals photos and information from newspapers, websites and funeral homes. Information provided by the family to the various media with permission for the information to be used only in those media forms NOT Find A Grave.
Find A Grave is notorious for violating copyrights and allowing its members to violate copyrights. Members are out thousands of dollars from their free work so that Jim Tipton can make a profit.
Longview, Texas
FIND A GRAVE CONTRIBUTORS ARE VULTURES AND HOADERS
I know what you mean about hoarding and vultures. Here's my story.
My Father died in the Vietnam War my Mother had him buried in a family cemetery, the land was donated by my Great Great Father. My Mother had a double stone made with their names birth date, wedding date, Dads death date, names of myself and my siblings. It's a beautiful stone it was erected in the 1969. The cemetery is on private property and is locked with a combination lock.
When my Mother passed earlier this year. I heard about findagrave and thought it would be nice to make a memorial for her. Which I did, the next day I got an ugly message saying that I had made a duplicate memorial. And I thought that was odd since I only had one memorial, they told me I duplicated my Mother's memorial???
What??? I said no, I don't think so and the person calling themselves GRAVER said he had made a memorial for my Mother 10 years ago. I ask how he knew my Mother he said I DON'T HAVE TO KNOW HER!! I ask how could you make a memorial for my Mother 10 years before she died.
He said there was a stone for and he had taken a picture of the gravestone. There was not a death date for my Mother 10 years ago. I saw the picture he took and none of the flowers and crosses that are always on the stone weren't in the picture I thought that explains why many years ago when we went to the cemetery a bunch of the flower arrangements and mementos where moved to the sides of gravestones. This is what these GRAVERS do they stomp all over our families graves moving flowers to take pictures with no regard to the sanctity of their graves.
I told him that, that is MY Mother and he made a memorial for someone who was not dead. He said he would transfer I said no, you should do the right thing and delete it. First, he tresspassed on private property, jumped the fence, moved flowers and mementos to take pictures and made memorials for people that are not dead. I have contacted findagrave and got no response.
The next thing I know the memorial I made for MY MOTHER was deleted. Now I am working to get them to remove my Father & Mother's memorials. I have contacted the Better Business Bureau. My Brother, Sister and myself have all contacted findagrave and the BBB.
Findagrave is a horrible site with a bunch of meanies running it. The GRAVER man has over hundred thousand memorials, it is disgusting he is a real "VULTURE".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grantsburg, Wisconsin
Does Not Use User Verification To Keep Users Safe
Please note: I believe I posted the customer service person's name incorrectly. Double checked her email from Find A Grave and her name is Tracy. Thank you.
My account got hacked by a man who had hacked my Gmail and then he proceeded to *** everything he found in my Gmail.
It goes beyond the hacking though. The jerk found my Find A Grave friend list and sent terrible, humiliating messages to them, except they didn't know I was hacked and must have thought I turned into a complete psycho. Very distressing.
I contacted customer service to tell them what happened and this horribly mean customer service agent Laura basically said I had violated Find A Grave rules, that several notices were sent and I was warned to stop harassing people. Except it wasn't me harassing anyone, it was the *** hacker who knows me in real life and stalks me in real life roo, not just cyber attacks.
I asked her to check IP addresses, asked if Find A Grave does any type of account verification so I could prove it wad not me who harassed scores of people.
She did not respond to that, so clearly they do not have account verification in place. I only write to this Laura girl at Find A Grave twice and she told me to never write to them again and to not bother asking for any site edits because I would not be granted them.
I have cried my eyes out over this situation. 20 years of hard work, hundreds of memorials no longer in my control, I can no longer leave flowers. This hateful girl Laura told me my account was permanently suspended and that I should have heeded the warnings.
I never got any warnings or knew what was happening because the hacker had both my Find A Grave account and my Gmail. I even offered to send Laura a security report from the Hilton Garden Inn in which this stalker followed me there and knocked on my door to come after me.
I wanted to prove to her that I was actively being stalker and the *** cyberstalks me as well. No answer to that either.
My user name of 20 years there was Eternity Persephone.
Preferred solution: My Find A Grave Account Eternity Persephone returned to me. I did not do the heinous acts I am being accused of. Let me verify myself and prove I am the owner of the account.
User's recommendation: Don't devote 20 years of your life to Fibd A Grave like I did. Lax if any.security practices.
Hi Tiffany. Most people on find a grave know you are not doing what you are accused of.
A group of women and 1 man J**** are accusing you of creating fake accounts and harassing them by deleting the flowers on there memorials. I don't know who is doing this but we believe you. We miss you Tiffany.
find a grave is going away. They have lawsuits against them.
Replying to
Rockford, Illinois
FINDAGRAVE ABUSE AND INCORRECT FAMILY DATA
Everybody needs to check out Findagrave posts on REDDIT. VERY INFORMATIVE!
There is a large group of people who are filing Class Action lawsuits against Blackstone Group out of New York who bought out Findagrave and Ancestry. Findagrave has destroyed correct family heritage, very much destroyed on that site. Fi This contributor "Busy Graven" refuses to transfer my close family memorials for several years now.
Sends me disgusting and cruel messages. Findagrave does nothing about this idiot that's been reported by many of us.
User's recommendation: Would Not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Them people are thieves
11/12 years with them down the drain all because they want to steal. They stole 2 memorials from me and refused to give me credit which I do NOT appreciate at all.
Deleted my account forever. I AM DONE. I literally cannot give them anymore chances to screw me over. I flat out REFUSE.
Screw them and ancestry.
Screw em' all. I hope someone files a lawsuit against them.
Preferred solution: Apology
User's recommendation: STAY FAR AWAY THEY ARE THIEVES !!!!
New York, New York
My Account Was Wrongfully Permanently Suspended
I was a member of Find A Grave for nearly 20 years. A hacker got into my Gmail account and from there got my Find A Grave info and harassed and bothered people on the site under my credentials.
My user name was Eternity Persephone. Find A Grave permanently suspended my account of nearly 20 years. They have no type of security or account verification to protect its users from this. I want my account back.
I did nothing wrong. A sick hacker has done this on many of my accounts, falsely impersonating me.
The other places were very kind and respectful to me. Find A Grave customer service agent Tracy was rude, disrespectful and told me to never contact Find A Grave again.
I
Tiffany, we know you are not harassing people on find a grave. I hope your account gets to come back to you.
There are a group of women bully's on the site led by *** Of *** They harass anyone who supports you so maybe some people are afraid to speak out for you.
We love you Tiffany! And we miss you also.
Columbus, Ohio
I have been blocked on findagrave
I tried to go to my findagrave, it said I have been blocked.
Prudence Bannick
My phone number 989-414-****
User's recommendation: Tell why we have been blocked.
KARI NORSTOG
I would like to "THANK YOU" Find A Grave by not allowing the "Act of Fraud" being played out by banning a contributor know as Kari Norstog #12728****. After Kari Norstog was banned from "Find A Grave" on April 15, 2014, Kari Norstog signed up eight more times as a contributor to Find A Grave. Find A Grave deleted all the fraudulent names provided by Kari Norstog.
The names were are as follows:
WILLIAM TUCK-#4840****,.....CKN-#12728****,.....STARLIGHT- />SPIRITWIND82-#4843****....MARTHA BREDESEN-#4842****,....
MARLA REDFEATHER-#4842**** MEYERS FAMILY-#4836****
The last I heard, Kari is still trying to be a contributor on Find A Grave with so success.
Thank you again.
Lenda Tuck
KARI IS A LIAR KARI IS A LIAR KARI IS A LIAR "MY FACE BOOK HAS NO PICTURE OF ME!!!!" KARI IS A LIAR KARI IS A LIAR KARI IS A LIAR!!!!!!!!!!!!
Harrodsburg, Kentucky
I need to correct on grave memorial I created on Steve Vitoux from Graceland cemetary to cremation
I didnt get the menu selection about correcting a listing on Findagrave. Something concerning DNA!
I need to have a correction on two gaves:
Steven Vitoux cremated not interred.
He died 8/23/24.
My Grandmother who died in 1960 and shows her buried in old union cemetary in Valpo. She is actually buried in Graceland.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Compton, California
They are not helpful
Nothing but bots work for find a grave and the most experienced BOT is Amber
Amber is not empathetic or knowledgeable and I have requested not to work with Amber but all I speak to are AU artificial intelligent people with no brains the people there at Find a grave are inept non people
User's recommendation: Don’t use Find A Grave
Pasadena, Texas
Resolved: Cemetery name & deceased friends find a grave contribution s or adding people wrong Cemetery how fix name of Right cemetery need change city name
Need name of cemetery name & old cemetery not even in use in decades is in private land this old Pettus cemetery is down town Pettus tx. Bee. County taken off Active cemetery was call same name but different location very complicated Im contributed #4866**** EloisaDiaz I have family buried here R.L.Sommerville cemertyv#5966 1**** CR.117 Tulsita Texas 78102 not Pettus I need the was named Pettus cemetery taken off can I edit the name .please I trying for yrs to get this correct family members name added to old Pettus cemetery felt of contributor dont know the area I was born raised in Bee county so I know people passed & cemetery.thank you.
User's recommendation: To confirm the correct cemetery’s in same Town .address tells correct cemtery don’t just go by name .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Venice, Florida
Unauthorized change to my memorial
Well, I wouldn't say that I am pissed. I just want to know how someone could change information on one of my memorials.
The memorial in question is 13692****. Someone entered a name plus date and place of birth. I have done extensive research on this individual and there is no recorded information on her name or date and place of birth. Whenever I want to change something in a memorial that I do not manage, I have to suggest the change and it is the manager's decision whether to change it or not.
So how did someone change mine without contacting me?
And how do I block it from happening again? I have changed it back and I will watch to see if it happens again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Someone hijacked one of my posts
It hasn't been addressed; I have received no response. Two of my posts that I created have been hijacked, and I have no access to them.
I need to edit a couple of them.
Posts: Russell H.
Ferrier Jr. is my paternal uncle.
Kaelan Satoshi YAMASATO is my only grandson.
- Easy to post
- No customer service
Preferred solution: I need to have access to the sites I created for Russell Ferrier, my paternal uncle and Kaelan Satoshi Yamasato, my grandson
User's recommendation: Please note that there is no customer service Passed
Stewartstown, Pennsylvania
I am not getting my question answered
I was sent message from a contributor A Deerfield bu must have deleted it by mistake can you resend it i was replying with her and i have som new information for her
Stockbridge, Georgia
Horrible website! BEWARE
New guidelines-
--Allows "relatives" to claim memorials which removes the name of the original creator replacing it with the "family" member. Members are now STEALING each other's memorials by multiple accounts.
Members are not adding full death dates to keep the system from allowing "family" members to take memorials.
--An edit for "change burial location" has been added requiring members to send in corrected burial location edits (which can be declined). You can no longer create a new memorial with the correct information and have the memorial merged to you (including FAMILY members where you have done the research or know the correct disposition). You have to send an edit so the original poster gets to keep your family memorial. This includes cremations (so every memorial can be incorrect because an edit must be sent to correct it; creating a duplicate and requesting a merge is a violation of the updated rules and guidelines.
The site is basically a regurgitation of obituaries with personal information.
The administrators have not and will never apply the rules to everyone. One contributor has over a half a million memorials and refuses to transfer them to family.
It's a huge card game with family memorials, trading and fighting over them. The site is now owned by Ancestry and it's no longer about gravesites, it's becoming a genealogy platform and newspaper clippings of weddings, birth certificates, death certificates, etc. are posted in the picture section of the memorials.
PRIVATE information for everyone to see.
Find A Grave is making money on deceased family members because they sell advertising placed on the memorials or you have to pay to remove the advertising from a family/friend/pet/etc.'s memorial. I don't understand how anyone would allow a website to do that with their family members or any deceased human or pet.
The site needs to be shut down/completely removed from the Internet.
User's recommendation: Everyone needs to shut this site down.
About
, , , ,
Find A Grave is an online service which helps you, obviously, to find a grave. The service was founded in 1995 by Jim Tipton as a response to his hobby of visiting famous people graves. He found out that many people shared his interest and created this site. Since its creation more than 350,000 people contributed to the site adding new graves addresses. Find A Grave allows you to search for graves of famous and ordinary people filling in their name, birth and death date and place of burial. The company states that more than 50,000 people search their website every day. Some people add new graves; others share success stories telling how Find A Grave helped to find a particular grave.
Find A Grave is ranked 23 out of 114 in Background and People Search category
USA
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Could not agree more
123
Contributors are giving him free labor and he's making a profit of the deaths (memorials) of family members.
Findagrave support does not attempt to resolve issues and takes the side of the volunteer who has uploaded the most memorials . Volunteers do not care whether or not the information they add is accurate.
To resolve this problem: Charge each volunteer a fee to create a memorial and for each image added. Findagrave is a group of mentally disturbed individuals.
Finding a grave has nothing to do with these volunteers. If those volunteers were physically active, they'd be considered a domestic terrorist group in the united states.
Since pictures and such are in the media, they are public...
I am so grateful for Find a Grave. Like so many people, my loved ones lived all over this country as well as many other countries around the world.
I'm so blessed to have found this site many years ago and to have seen memorials and grave markers of my family members all over the world that otherwise never would have been made available to many of us. Thank you Find a Grave and all members and of course the Contributors.
I have never been charged for this website. Besides it's a good resource if your doing your family tree research.
I have found many of my ancestors on it which I may have not.
Familysearch.org is how I found out about it. Yes there are some flaws, however a good resource.
maybe a class action suit against findagrave.com will stop them
What would be basis of a class action suit?
How do we go about it? They've stolen or deleted some of my memorials