Most helpful review
New Reviewer

Find A Grave -Jim Tipton Thief

Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a...
View full review
Comment
Helpful 379 Not helpful 55
Report
122 comments
#2183245

123

Reply
0 0
View more comments
ID
#368241 Review #368241 is a subjective opinion of poster.
Location
San Antonio, Texas

Cemetery mix up

PLEASE call me. This is complicated. I need to speak to a person! Thank you! Johnny Raines 540-746-****
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4479211 Review #4479211 is a subjective opinion of poster.
Location
Springfield, Virginia

Can't access my account

I can't access account and nobody there gives a damn. What does it take less than a miracle of God to speak to someone in customer service. Site is good until you can't access your account then you are on your own. I guess they have no one in customer service or no one who knows how to actually speak to someone to solve a problem. Signed pissed off customer
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4439920 Review #4439920 is a subjective opinion of poster.
Location
Chatsworth, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

How come your support unit has not acknowledged...

How come your support unit has not acknowledged any of the 6 or 7 support emails I have sent in regards to refunding sponsorship that was on my Memorial I made 23 Feb 2023 and someone made a duplicate one on 26 Feb 2023 and they deleted my Memorial and moved my sponsorship onto their duplicate Memorial? I am not sponsoring someone else Memorial. I sponsored the one I originally made for a fellow military Veteran and firefighter.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4414633 Review #4414633 is a subjective opinion of poster.
New Reviewer

Major computer error

I created over 300 memorials from my distant relatives back in 2011 and now I find most are being maintained by someone Ive never heard of overseas who now maintains 129,000 graves, how in the world did find A Grave decide to assigned maintenance of graves and memorials that I created to someone that I have never given authorization to, obviously a major computer problem on Find a Grav

User's recommendation: Keep an eye on Find A Grave you can create memorial, but anybody can claim that they maintain your memorial wear for your on able to make corrections to your own memorials.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4377938 Review #4377938 is a subjective opinion of poster.
Pros
  • Graves and memorials of deceased relatives
  • Excellent source to locate
Cons
  • Anyone can reassign your memorial to themselves to maintain whereas you can no longer access memorials you have created
  • After creating memorials
Preferred solution
Apology

Resolved issue with use of website

5.0
Find A Grave customer service does not have/use a telephone interface with customers. Sent them an email re the issue and they provided feedback/advice within 24 hours. I fixed the problem with their input..

User's recommendation: use: support@***.com.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4239997 Review #4239997 is a subjective opinion of poster.
Location
California, Maryland
New Reviewer

I sent 3 notes on the contact page and nobody responds

I have been trying to contact Find A Grave to no avail!!! Ive sent numerous notes and communications and I get NO RESPONSE
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4022480 Review #4022480 is a subjective opinion of poster.
Location
El Segundo, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Transfer of memorial

I recently learned my nephew, Jay Frank Waldron, passed away and was buried at a later time. The memorial created for him has the number 23325****. The memorial was not entered into a cemetery; and left at "cremated". The memorial was done by SJB (#4779****). I was...
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3905182 Review #3905182 is a subjective opinion of poster.
Location
Corinth, New York
New Reviewer

To actually speak with someone

This phone number is not to actual website find a grave it is the phone number to ancestry.com Not sure exactly who thought this was cute but this is a automated line to Ancestry

User's recommendation: Don’t contact us number in regards to findagrave.com.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3859310 Review #3859310 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Companies Similar to Find A Grave

Ancestry reviews and complaints

Ancestry

1.6
420 Reviews

“I did not authorize for money to be taken from my account. I need my account refunded for 25$ as soon as...“
FamilyTreeNow reviews and complaints

FamilyTreeNow

1.6
83 Reviews

“I keep getting access denied. Unable to opt out. Please help! Need more information! They are not...“
MyHeritage reviews and complaints

MyHeritage

2.0
126 Reviews

“I received my DNA kit after months of waiting only to discover that the activation code doesn't exist!...“
FamilySearch reviews and complaints

FamilySearch

3.9
6 Reviews

“My dads deceased parents sealing card has been reserved under his name(Malua Afaese)And he does not know...“
See more Background and People Search Businesses ›

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Access bio on ancestor

I have tried to talk to someone about how to access the bio about my ancestor George Washington Taylor that says on his find a grave page exists. I have not had the issue resolved and am very frustrated. I have been doing family research for approx nine years and have always found find a grave to have info that I needed, so this is very disappointing to me. If you can help, that would be great!
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3742625 Review #3742625 is a subjective opinion of poster.
Pros
  • Excellent research tool
Cons
  • No links to access bio
Preferred solution
Let the company propose a solution

Two years latet

1.1