Filter by rating :
filters
Most helpful review
Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a...
View full review
109 comments
Anonymous
#1810964

I have never been charged for this website. Besides it's a good resource if your doing your family tree research.

I have found many of my ancestors on it which I may have not.

Familysearch.org is how I found out about it. Yes there are some flaws, however a good resource.

View more comments
Review
#368241 Review #368241 is a subjective opinion of poster.
Product
Find A Grave Website

When merging graves | Find A Grave review

i would like to know is running this company
View full review
Review
#1764732 Review #1764732 is a subjective opinion of poster.
Tags
  • Photo Volunteer for findagrave

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Valuable resource | Find A Grave review

It's valuable resource for research purposes for genealogy. But when other members don't respond or have the option of not to message them then why do they bother having a profile or even be a part of the website? In which you cannot even make connections to the admin of the website. It's frustrating.
View full review
Review
#1764276 Review #1764276 is a subjective opinion of poster.
Pros
  • Good resource
Cons
  • No communication

Adding FAG Memorials to Ancestry | Find A Grave review from Amarillo, Texas

When adding memorials to Ancestry the capability to add family members that are linked has gone away, how can I get that capability back? Thanks, Renette Day #46938625
View full review
Review
#1762051 Review #1762051 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Watch Out | Find A Grave review

2.5
Details
Anyone can post on loved ones site; good or disturbing, and make their own site for your lives ones. Did not think to save posted photos as info removed but happened. Find a grave NEVER helps or replies but let the person of interest in death take over site.
View full review
Review
#1757341 Review #1757341 is a subjective opinion of poster.
Pros
  • Family friends can see loved one
Cons
  • Posts by non friends or family are damaging
Reason of review
Poor customer service
Preferred solution
Not allow persons involved in death to take over sites

This is a great site for finding and linking relationships, verifying information and a great addition to your genealogical research experience. | Find A Grave review

5.0
Details
For about a month, when I enter a name or a memorial number, it will come up on the screen for about 3 seconds and then just disappears. I have restarted my computer numerous times. Deleted the current connection and reconnected multiple times. I am a genealogist and am currently adding photographs to my local cemetery on Find A Grave. I am currently working on seven different trees for others. Please help me solve this current perplexing problem. I LOVE Find A Grave and have had excellent service from it. I want to regain that good service. Thank you very kindly.
View full review
Review
#1747744 Review #1747744 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • I used to love it using the old web site
Cons
  • Difficulty using website
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Seek legal advice, File a complaint with your state Attorney General, Better Business Bureau and or consumer services. | Find A Grave review

1.0
Details
Someone posted a listing that consisted entirely of an obituary and a photograph stolen from a website. This is a copyright violation. The listing also gives the names of living people which is against findagrave's policy. The person who posted the listing is not known to the family and does not accept messages through findagrave so we could not request removal from them. Three emails to findagrave requesting the listed be removed over a four month period have gone unanswered. Our family is afraid for our safety.
View full review
Review
#1746565 Review #1746565 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't use their information | Find A Grave review

1.0
Details
Don't use their information - Find A Grave review
Don't use their information - Find A Grave review
Don't use their information - Find A Grave review
Don't use their information - Find A Grave review
FindaGrave volunteer Chuck Black refuses to change the correct spelling of my mother's maiden name. Ironically he is a cousin whose mother had the same maiden name. The entire memorial is listed as van Brocklin rather than Van Brocklin (or VanBrocklin) with no source document. He has made numerous errors in the family information including a child attributed to my 2nd great maternal grandparents who never even existed. I can't get that removed from the information. For whatever reason this individual seems to enjoy weaving myths including one derogatory remark about my great aunt's ex husband and yet had listed a person with a similar name.
View full review
Review
#1745642 Review #1745642 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • I used to love it using the old web site
Reason of review
Poor customer service
Preferred solution
Find a Grave should bring these discrepancies to Chuck Black
I submitted some information to what turns out to be a page he/she created and manages to which I received the following response: ~~~~~~~~ Ellis memorials and/or Eddy/Eady >;;;;;;;;;;This is OUR family and we will maintain our memorials accordingly and as we see...
View full review
Resolved
Review
#1731573 Review #1731573 is a subjective opinion of poster.
Reason of review
Problem with FAG member
Preferred solution
Not mad at Find A Grave (see attached letter)
1.0
Details
My name is Char Wilcox and I have ancestors from the Ooten line. I wanted to try and communicate with someone who left a flower on my ancestor's grave, but can't because I don't remember my password, could you please assist in this.
View full review
1 comment
Anonymous
#1809172

Often flowers and memorials that are left on graves are not from individuals that have anything to do with the memorials are families they are left on. This function is a free-for-all, and like it or not, that’s how Find a Grave has set it up. If you can’t remember your password, try logging in using the email you used when you signed up, then choose the option for “forgot password” or “reset password.” You should receive an email to lead you through this process and then you will have access back into your account.

Review
#1724064 Review #1724064 is a subjective opinion of poster.
Product
Find A Grave Account
Pros
  • I have had success in the past
Cons
  • Customer hard to locate
Reason of review
Poor customer service

Contact Find A Grave Customer Service

Website:
Mailing Address:
1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
All Find A Grave Contacts

Find A Grave Products and Services Reviews

Compare Find A Grave to

Find A Grave
Find A Grave
339 reviews
2.1
VS
Ancestry
Ancestry
339 reviews
1.5
Compare Find A Grave vs Ancestry

Latest Question

Find A Grave Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Nov 30, 2019

Ancestry continues to raise membership prices. Since findagrave is part of them now, I'd say 1/4 of my annual dues is a waste.

Update by user Nov 30, 2019

Too much information on this site to use for genealogy.

Original review posted by user Nov 30, 2019

I have quite a few memorials on findagrave. Evidently, since Ancestry bought it, things...
View full review
1 comment
Anonymous
#1809193

If it’s been longer than a month since you sent the memorial edit request, send an email explaining the problem to: edit@findagrave.com Explain the problem BRIEFLY. Show the suggested edit, the date it was sent, to whom and any responses.

If they won’t respond to you and help out, or they refer you to the general Edit process ( which you already know about because you submitted Edits), or they don’t respond at all, delete all your memorials and your account and refused to do business with a company who clearly doesn’t give a crap about doing things the right way, or your input to make things better. I know, it’s not the answer I wouldn’t want to receive either, but it seems to be the norm with their customer service which isn’t “customer oriented” at all.

Review
#1719693 Review #1719693 is a subjective opinion of poster.
Pros
  • I used to love it using the old web site
Cons
  • Inability to file complaints with company
  • Error linking to ancestry also liked the old website
Reason of review
Very inaccurate information
Preferred solution
Ancestry needs to redo policies and the website.
Tags
  • Wrong Information Website