Find A Grave Reviews and Complaints
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4
Issues
resolved
434
Total
reviews
$120K
Claimed
losses
$5.5K
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loss
160K
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views
What was your experience with Find A Grave?
Customers don't like
- Unresponsive administrators
- Customer service
- Posting incorrect info
Customers like
- Ability to search for a gravesite
- Photos of grave markers
- Finding information in cemeteries
Been using Old Site for years, have retrieved a great deal of information that I could not find on New Site. Why do you think new is better? The info with pictures has really helped fill in missing links. I have shared the Old Site with a lot of people. Please bring...
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I have had trouble since the site changed hands. Recently the sign in failed to recognise my password so I created a new one and was accepted. Ten minutes later I had to sign in again and up popped the notice 'Your password has not been recognised, your account has...
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I am discussed with find-a-grave and the new search and look. It stinks. You cannot navigate to find memorials as well as before. I will not give Ancestry any money for anything....DNA or whatever. I don't know anyone who likes the new search for find-a-grave. And I...
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Find A Grave - Very frustrating to use and can't locate my family cemetery
Yes!!!!! Called other contacts and hot a email address only and thats what I am using!
Find A Grave - Very frustrating
Does not find our family cemetery under original name, Thistlewood Cemetery or current name, Bee hgrove Cemetery. I was on the site trying to add my Uncle's gtave and photos and it messes up and loses the place and when ypy start over can't find the cemetery. Pmease call me at 270-748-8146.
I spent over 3 years walking the cemeteries here in Alabama. ONLY to find every single one of them copied on this site. I added unmarked graves from death certs & family info. Plus I do not say I am prefect and I do make mistakes. When you see your mistake. you know...
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I am trying to get in touch with P.K. Magruder, she has been doing a lot of work for Find a Grave in Northampton, Massachusetts. When I try to click on her link on your website it fails to connect to her. My problem is that I have been looking for my great...
*** Clarke Hagaman is not interred in Kishwaukee Cemetery, Il. Her husband, Francis Hagaman is interred there. After his death iin 1844, she returned to Amsterdam NY where she is interred! So many submissions are incorrect. Any one can make up anything and submit it....
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I have been a Legacy Family Tree user for twenty years or so... as well as a Find A Grave advocate for almost as long. My use was incorporated into my personal research methodology and worked very well. Now I am not happy - as I very much prefer the older version. But...
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Anonymous
I don’t like the new find a grave I think it should go back to the old one it was much better and less complicated Richard
klt2000
I agree 100%. The new look of find-a-grave stinks. Many complained before the change became permanent....but do they care about the user. If I were paying for Ancestry...I wou...
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Can't find a grave and I know it's there
I want to update some of my relatives memorials on find a grave but it is telling me no matches when I know they are on their as I put them there
There are two men on this site, I guess they are men???? Never the less these two fools think they own all ancient family lines of genealogy. They will not connect a family me...