Find A Grave
Reviews and Complaints
$220K
CLAIMED LOSSES
594
TOTAL REVIEWS
200K
PAGE VIEWS
6
ISSUES RESOLVED
Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a...
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111 comments
I am so grateful for Find a Grave. Like so many people, my loved ones lived all over this country as well as many other countries around the world.
I'm so blessed to have found this site many years ago and to have seen memorials and grave markers of my family members all over the world that otherwise never would have been made available to many of us. Thank you Find a Grave and all members and of course the Contributors.
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ID
Product
Find A Grave Website
Find A Grave - Impossible to contact this company
I wanted to make changes in an incorrect Find a Grave entry. I tried to start an account, but the site would not respond. I tried to contact them from their site electronically, but couldn't get past the captchas. You won't find a phone number anywhere.
ID
Cons
- Impossible to contact
Preferred solution
Company must contact me
Find A Grave - Family
Yes.. I am asking that the memorial for 35259442 to be deleted it is incomplete memorial of the one that I have made this is my family this is the one I made18572433 and I done this in 2007 MillieBelle is not accepting messages so please delete
ID
I along with my mom, my aunt and a second cousin had our accounts deactivated from Find A Grave all because of two people who claimed to be relatives that weren't, Mary E. Payne aka Mary E. P Find A Grave # 206372239 and Roni McFadden aka Bluejayln # 47037990. They...
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ID
Reason of review
Poor customer service
Preferred solution
The whole website needs to be closed down.
Find A Grave - GREAT WEBSITE FOR RESEARCHING. i HAVE FOUND A LARGE AMOUNT OF ANCESTERS ON THIS SITE.
Update by user Jan 23
I HAVE HAD TROUBLE TRYING TO ACCESS CERTAIN CEMETERIES'
Original review posted by user Jan 23
i HAVE BEEN HAVING TROUBLE PULLING UP CEMETERY LOCATED IN LIBERTY TOWNSHIP UNION COUNTY INDIANA.AT ONE TIME I SAW A MESSAGE THAT READ SOME TOMBSTONES WERE DOWN AND WERE STACKED UP BUT IT LISTED WHO THESE TOMBSTONES BELONG TO.ID
Pros
- I liked old format better
Reason of review
Problem with delivery
Find A Grave - When merging graves
i would like to know is running this company
2 comments
ID
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFind A Grave - Valuable resource
It's valuable resource for research purposes for genealogy. But when other members don't respond or have the option of not to message them then why do they bother having a profile or even be a part of the website? In which you cannot even make connections to the admin of the website. It's frustrating.
1 comment
ID
Pros
- Good resource
Cons
- No communication
Find A Grave - Adding FAG Memorials to Ancestry
When adding memorials to Ancestry the capability to add family members that are linked has gone away, how can I get that capability back? Thanks, Renette Day #46938625
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFind A Grave - Watch Out
Anyone can post on loved ones site; good or disturbing, and make their own site for your lives ones. Did not think to save posted photos as info removed but happened. Find a grave NEVER helps or replies but let the person of interest in death take over site.
2 comments
ID
Pros
- Family friends can see loved one
Cons
- Posts by non friends or family are damaging
Reason of review
Poor customer service
Preferred solution
Not allow persons involved in death to take over sites
Find A Grave - This is a great site for finding and linking relationships, verifying information and a great addition to your genealogical research experience.
For about a month, when I enter a name or a memorial number, it will come up on the screen for about 3 seconds and then just disappears. I have restarted my computer numerous times. Deleted the current connection and reconnected multiple times. I am a genealogist and am currently adding photographs to my local cemetery on Find A Grave. I am currently working on seven different trees for others. Please help me solve this current perplexing problem. I LOVE Find A Grave and have had excellent service from it. I want to regain that good service. Thank you very kindly.
ID
Product
Find A Grave Website
Pros
- I used to love it using the old web site
Cons
- Difficulty using website
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Find A Grave - Seek legal advice, File a complaint with your state Attorney General, Better Business Bureau and or consumer services.
Someone posted a listing that consisted entirely of an obituary and a photograph stolen from a website. This is a copyright violation. The listing also gives the names of living people which is against findagrave's policy. The person who posted the listing is not known to the family and does not accept messages through findagrave so we could not request removal from them. Three emails to findagrave requesting the listed be removed over a four month period have gone unanswered. Our family is afraid for our safety.
1 comment
ID
Service
Find A Grave Customer Care
Reason of review
Poor customer service
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It is owned by Ancestry. Com.
I filed a complaint with them on Find A Grave and was told that one of their division managers connected to Find A Grave would contact me. Never happened. And, there are no phone numbers to call anyone on Find A Grave. Heck, they have my father being married to someone that he never was married to and that he had other children.
The Truth of it all, I am an only child. SO, you can not go by what you see on Find A Grave as gospel
What have you done to correct the memorial?