Find A Grave Reviews and Complaints
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5
ISSUES RESOLVED
580
TOTAL REVIEWS
$220K
CLAIMED LOSSES
$8.5K
AVG LOSS
190K
PAGE VIEWS
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Ask a Question About Find A Grave
Cons
- Customer service
- Unresponsive administrators
- Posting of incorrect information
Pros
- Ability to search for a gravesite
- Photos of grave markers
- Finding information in cemeteries
Latest review first
- Latest review first
- Most helpful reviews first
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Find A Grave owner Jim Tipton is a thief he creates a website for members to add burial information thus creating so called "memorials" he uses these memorials for ad space and charges members to sponsor these memorials. He makes hundreds of thousands of dollars a...
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106 comments
maybe a class action suit against findagrave.com will stop them
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Most Helpful
Review
Product
Find A Grave Website
Find A Grave in Jacksonville, Florida - Wrong Email
I was trying to open a free FAG account and I mistakenly put the wrong email address. How can I correct this problem? I did go in to reopen an new account but it is telling me to conform my account by email. What do I do? 
Review
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Verified ReviewerFind A Grave in Mohrsville, Pennsylvania - NOT WORTH THE EFFORT!
IMPOSSIBLE LOG-IN!!!...IS THAT THE REASON YOU DON'T HAVE A TELEPHONE NUMBER??? TOO MANY COMPLAINTS!?...
Review
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
Find A Grave - Cannot leave a message for a memorial transfer
I have a relative that some other member has created a memorial for and when I went to that individual page it read that they do not want messages but on the bio info it read that no one can use the information unless contacted. So, you see the dilemma?
1 comment
Review
Reason of review
I have one issue is to resolve this matter
Find A Grave - Searching for a person, but you don't know where they are buried.
I did as you suggested earlier went to my profile and selected Member option under following and put in a name. The problem is it only shows born and died. It does not allow you the oppurtunity to put the city, county, and state you think they are buried in.By listing without the city, county, state it is drawn from the US as a whole. Could you email me instructions in FAG to do this search. My email address is butler.mike@att.net
Review
Reason of review
Access/ activation issues
Find A Grave - Correct spelling of GGGGrandfather's 1st name
I requested the conservator of my GGGGGrandfather's Find A Grave posting to correct the first name for him as it appears on his Death Certificate, Marriage License and 2 Bill of Sales for Land purchases. The conservator will not make the change to update. Please advise.
1 comment
Review
Service
Find A Grave Genealogy Record
Pros
- Public can count on site for correctness of posted info
Cons
- Conservators who decline to make corrections
Reason of review
Conservator over GGGGGrandfather will not correct his 1st name.
Preferred solution
Override the conseratorship and make the change through Customer Service at Find a Grave to correct spelling of 1st name for my 5th generation grand father.
Tags
Find A Grave - I did not give permission for gravesite photo
My parents grave is in a Catholic cemetery. By chance, i went to Find a Grave website & found a photo posted to which i did not give permission... the cemetery policy is that no photos are to be posted publicly. I want the pic taken down, but Find a Grave email is bogus.
1 comment
Review
Product
Find A Grave Website
Cons
- Invasion of privacy
Reason of review
Unauthorized photo used on Find a Grave website
Preferred solution
Let the company propose a solution
Tags
Find A Grave - I connect to home page then fade to white...
I cannot reach anybody at Find-a-Grave if it requires interaction with links on the home page. I am still getting notices and edits--but I am no longer recognized by FAG! No issues or misbehavior on my part--just blip and GONE.
Review
Product
Find A Grave Website
Reason of review
I just want my old Find-a-Grave back!
Preferred solution
Let the company propose a solution
Find A Grave 2018 Forced Correction Henry King Odom - 37455725 In 2009 Cecelia Stewart (#47117292) created a Find A Grave Memorial (#37455725) for a person titled Henry King Odom. It ran for 9 years with the incorrect data. When confronted with the true facts Cecelia...
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Review
Product
Find A Grave Website
Find A Grave in Austin, Texas - Pissed
there is a historical grave yard on eastside across from sims norman elemetry people used it for a dog park i see people everyday from 6 to dark some even pull up in cars let dog out wait for dog and go. i think it is disrespectal there are historical graves there i stay austin tx grave site spring dale and 12th across from school
1 comment
Review
Find A Grave - A picture of someone who is not my father
I looked up my father. All the details about him were correct. However, the picture was one of his cousins!
Review
Reason of review
I'm not a "pissed" customer, I pointed out the picture on my dad's profile is a picture of his cousin.
Preferred solution
I don't want anything, just for the name to be Lee James Jewett, not "Jimmy" and that isn't even Jimmy, the picture is of Tommy!
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