Rating: 2 Stars Clear all filters (20 of 578 reviews match)
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2.0
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Please delete my family memorials. I do not wish to have them on Find a grave. 1. Memorial ID 89047420 Robert Louis Gill, my father 2. Memorial ID 84776653 Ruperta Gill, my Grandmother 3. Memorial ID.188159527 my dog! Please Honor my request. Sincerely, Gloria Gill...
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2 comments
ImportantKingCrab298
#1669336

I am welcoming comments to others who have made similiar requests as to how long it takes to have their memorials removed. As I have several more Memorials that I am considering to remove.

I will keep everyone updated as to how long before my requests are honored.

Your comments are highly appreciated! Sincerely, Gloria

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Review
#1507451 Review #1507451 is a subjective opinion of poster.
Service
Find A Grave Forum
1.6
Details
After attaching two different Find A Grave memorials to a relative’s name on my Ancestry tree, I discovered one of the memorials had been changed from the original informative obituary in the Bio to scant information. Also, there was significant erroneous information...
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1 comment
Anonymous
#1683226

It sounds like someone did not like your mother’s support of equality issues. What kind of whackos do they allow to place memorials at Find a Grave?

Twisting the name of a deceased person is very unsavory. And making money off of degrading dead people is disgusting.

Review
#1502855 Review #1502855 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.0
Details
Find A Grave - My Grandparents and Photos
Find A Grave - My Grandparents and Photos
Find A Grave - My Grandparents and Photos
A person visiting my home took a picture of my grandfather out of an album without my knowledge and posted it to his grave memorial. The memorial by someone I don't know, full of wrong information. The head stone are full of mud I think was smeared on to get a picture....
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8 comments
Aaron Gullison
#1591777

My suggestion would be for you to visit their graves, wash and clean the stones and take some good, high quality photos. Then upload them to the memorials.

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Review
#1358004 Review #1358004 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
problem being ignored
Preferred solution
Let the company propose a solution
2.3
Details
When I joined 9 years ago, it was a simple site where people could find out where an ancestor was buried and even ask a volunteer to take a photo of the headstone if there wasn’t one. Now there are people who are emassing thousands of memorials, either because they are...
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15 comments
Anonymous
#1572220

I agree with this person totally. I would love to just have the memorials for my family to help other family members.

But, it's very hard to get cooperation from the people who claim the memorial. In fact, I have yet had one to transfer ownership!

i don't agree with the name this consumer gave himself. That is NOT professional!

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Review
#1294431 Review #1294431 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Bad quality
1.5
Details
The "new and improved" FaG website is simply WORTHLESS. The old site was great. I found out so much information quickly. This new site is worthless. Even if you put in the name and an accurate DOB and DOD and it still comes up with NOTHING. Then you go look at...
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9 comments
Anonymous
#1512526

Your uneducated review is worthless.

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Review
#1282172 Review #1282172 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • Old website
Cons
  • New website
Reason of review
Bad quality
Preferred solution
Keep the old website.
2.2
Details
I prefer the old format but with new connect to Ancestry.com buttons. The new site is awful and there is no feel of a memorial.
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6 comments
Anonymous
#1493652

New site is AWFUL. Cannot navigate it at all.

Old site was a thousand times better. Will no longer waste my time with it.

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Review
#1211092 Review #1211092 is a subjective opinion of poster.
Product
Find A Grave Website
Reason of review
Bad quality
1.9
Details
I had been a member for about 7 years and had submitted almost 1,000 memorials. These were mostly close family members who I did not want somebody else to claim, despite my having serious doubts about the integrity of the website. First, it was privately owned, by one...
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8 comments
Anonymous
#1467089

This comment sounds exactly like what I would write. I likewise had a very uncomfortable feeling about them.

I did figure out that it was privately owned by one individual and was highly vulnerable to being sold to one of the genealogy conglomerates. The one with the biggest pockets won. They would then milk it for all it was worth. I only used it to enter my own close family, likewise, to keep someone else from capturing them.

I now have almost 1,000 memorials as well.I absolutely detest the "new and improved" website. Even without all the bloated advertising, it is extremely hostile to navigate and to work with. The old was clear and easy.

But it apparently could not technically support all the ad bloat.I also continue to be disgusted with the administrators. They continually reject my edits for famous memorials they control, giving an arbitrary, invalid, programmed reason.

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Review
#1190888 Review #1190888 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • Old
  • Old pre-ancestry fag
Cons
  • New and improved website with bloated advertising
Reason of review
Not as described/ advertised
Loss
$100000
Preferred solution
Go back to old site, remove bloated advertising
2.4
Details
At first *** appears to be a wonderful site for family memorials and family tree help... But BEWARE, what you write on their site NEVER belongs to you. The admins who work for f.a.g, own everything, they can-&-do give your work to whoever they wish and you are NEVER...
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27 comments
Anonymous
#1606661

True - True - True

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Review
#1076389 Review #1076389 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.6
Details
This year, there was a suicide in our area. As the deceased is a distant relation through marriage, I created and sponsored a lovely, respectful memorial that I felt our side of the family could be proud of viewing. Two weeks later, a 13 year account created a...
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11 comments
Anonymous
#1315101

Well, the final chapter: they again removed from my care the memorial I created and paid to sponsor to another person whom I assume to be from the family. I'm not going to pout over our ownership being revoked but it is sad that we were treated so badly by the site and the person trolling the rest of the family was never penalized. I don't feel that my business is wanted by Ancestry.com so I will comply with their wishes and refrain from using their service or spending money with them.

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Review
#1020295 Review #1020295 is a subjective opinion of poster.
Product
Find A Grave Account
Reason of review
Action taken w/o our permission
Preferred solution
Better practices. We did nothing wrong here but we got shafted.

Contact Find A Grave Customer Service

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Lehi, Utah 84043-5373
United States
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1.8
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Update by user Mar 11, 2017

After following their instructions to the letter, and sending my complaints to customersolutions@ancestry.com, they verified my name, and address and used all that information to remove and black ball me from the use of find a grave ; they are perhaps the most...

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5 comments
GoodCitizen
#1343823

Thanks for the good laughs, @GriersonOrigins!! I'm rolling on the floor.

Literally wiping the tears from my eyes. See, everyone who uses the site is bound by the "Terms of Use". If you don't like the terms, don't use the site.

If you don't use follow the Terms, they'll disinvite you from using the site. It's their sandbox so they decide who is or is not allowed to play there.

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Review
#1005601 Review #1005601 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Pros
  • Directions i got from ancestry dot com in utah
Cons
  • Took my details didnt me their last name is suspicious
Reason of review
Poor customer service
Preferred solution
CHANGE OF MANAGEMENT & RESPECTFUL TREATMENT OF THE PUBLIC