Rating: 3 Stars Clear all filters (16 of 578 reviews match)
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Update by user Jan 09

I can not share with my ancestry account even when it is given to me from them, why?

Original review posted by user Jan 08

Login password reset, please. And also I cannot share any grave pictures to my ancestry accounts?
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Review
#1444112 Review #1444112 is a subjective opinion of poster.
Product
Find A Grave Account
Cons
  • Inability to file complaints with company
Reason of review
Help
Preferred solution
Fix
2.5
Details
I was curious, and I wanted to learn more about My Grandmother, Tancy Lauren Argo Lecroy. So I came across Her Memorial listing, which is controled, and maintained by OkieBran, who does not want to be contacted by anyone. There is a lot of missing information about My...
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3 comments
NovelJay700
#1705926

So confused here... First, you wanted to learn more about your grandmother so you found her memorial on Find A Grave.

Then you say there was missing information from the memorial and you're sickened by the disrespect of the member who added it.

Because it didn't have the horrible way your grandmother died? Or because you wanted the memorial to include the horrible details?

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Review
#1407863 Review #1407863 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Bad quality
3.0
Details
If they are going to make changes, then ask their subscribers what change(s) they would like to see, not what the administrators want changed. And, add a damn phone number, so we can call in when we have a problem, and not just using an email address to contact you by,...
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3 comments
Anonymous
#1551683

Do you ask your guests how to decorate your home? Didn't think so.

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Review
#1283636 Review #1283636 is a subjective opinion of poster.
Product
Find A Grave Website
Cons
  • Having to change my passcode
Reason of review
Poor customer service
3.0
Details
Find A Grave - Very frustrating
Does not find our family cemetery under original name, Thistlewood Cemetery or current name, Bee hgrove Cemetery. I was on the site trying to add my Uncle's gtave and photos and it messes up and loses the place and when ypy start over can't find the cemetery. Pmease...
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3 comments
Anonymous
#1505490

This site is Pissed Consumer, not Find A Grave, no one is going to call you from here. Go to Findagrave.com, look under the FAQ's and it tells you how to get a hold of them.

But look on the bright side, you just posted your phone number for the whole world to see. :/

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Review
#1275273 Review #1275273 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Bad quality
3.4
Details
Findagrave The New Findagrave is a Software Engineers Dream of Improvement, but to me is a Nightmare. It is a jumble of pages, advertisements and confusion. While everything is there it is very hard to follow and lacks any Beauty. The Old Findagrave was a Mona Lisa....
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8 comments
Anonymous
#1658862

This change. Either move on or complain endlessly. Your choice.

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Review
#1176885 Review #1176885 is a subjective opinion of poster.
Product
Find A Grave Website
Reason of review
Bad quality
2.9
Details
Why can I not search for a person's memorial page using their memorial ID number?? Was this feature left out......on purpose?? I used to use it more than anything else. There is too much open space between the elements that people are seeking to use. Put all of the key...
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4 comments
GoodCitizen
#1392215

Searching by memorial number is there. Click the "More search options" link beside the Search button.

You couldn't edit or supply information about a specific cemetery on the old site either.

You have to go to Find A Grave's Community Forums to do that.

I'll admit, I don't know how to create a new cemetery but I'm sure it's there.

You could see all of your memorials on the old site too - at least until you hit the 10k mark.

All you have to do is click the "Search" to narrow the list. Why is that a problem?

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Review
#1131774 Review #1131774 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • I used to love it using the old web site
Reason of review
New web site
Preferred solution
Keep the old web site and make slight modifications to it.
2.8
Details
Been fighting for over a year to get my uncle (and my father's twin brother) linked to his parents, grandparents, and siblings. Have US census records, US Cemetery records indicating his siblings, headstone with entire family's names on it including his and this...
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1 comment
Anonymous
#1350872

Here's the process to follow to get the links made:

1.) Submit the relationship links on the Edit tab.

2.) Wait for the memorial manager to accept or decline. They have 21 days in which to do so.

3.) If declined, go back to the Edit tab and choose the 6th option "Suggest any other correction".

3a.) Type out your requesting, including sources (preferably links) that prove the relationship.

3b.) Mark the box to send yourself a copy of the email, then submit.

4.) Wait for memorial manager to act on the Suggest A Correction. They have 30 days in which to do so. 5.) After 30 days, if the link is not made, forward your copy of the Suggest A Correction to the appropriate administrative address (found in the FAQs). 6.) Wait for the administrators to make the change.

It is currently taking 5-6 weeks for them to get to emails. NOTE: The memorial manager has the right to decline the relationship links IF the other memorials are "Unknown Burials".

Review
#1073454 Review #1073454 is a subjective opinion of poster.
Product
Find A Grave Website
Cons
  • Poor staff
  • Getting screwed over
  • Posting of incorrect information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Unethical findagrave behavior
  • Misappropriation Of Memorials
2.9
Details
*** can be helpful in research, but like Ancestry, there are so many errors, it hard to know what is right. Many contributors take photos and create records of every name in a cemetery--whether anyone is buried or not. Purchase of a plot and stone is called preplanning...
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6 comments
GoodCitizen
#1345720

If someone is "mowing the rows" (taking a photo of every grave in the cemetery), they do not know more information than what is on the stone. Additional information may come from research OR from edits submitted by others.

There is no way to know what was added directly by the memorial creator or what was submitted by others and which the memorial manager accepted on "good faith" believing others would not knowingly submit false info. Therefore, blaming the memorial manager for "making up" info is unfair.

Good news!! You can submit corrections to the incorrect info on the Edit tab.

If your suggestion is declined, you can follow up with documentation to the manager by sending a "Suggest A Correction (the 6th option on the Edit tab). After 30 days, if the manager still won't correct the memorial, you can appeal to Find A Grave directly by forwarding the "Suggest A Correction" to the appropriate address and clearly/succinctly requesting the change.

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Review
#1066910 Review #1066910 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Pros
  • Ability to search for a gravesite
Cons
  • Inability to file complaints with company
Reason of review
Bad quality
2.8
Details
Someone is using my father's celebrity status (with wrong name as I know my own father's birth name) and I could not create a grave on my own father because it is considered a duplicate. Findagrave deleted mine because a "fan" used my father's in his. He refused to...
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2 comments
Anonymous
#1274759

If Find A Grave considers your father "famous" they will take over management of the memorial as they do all famous individuals. If they do not consider your father famous, you can message the creator of the memorial thru the Edit tab (6th option) and write a message, stating your relationship and asking for it to be transferred to you. It is a required transfer.

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Review
#992239 Review #992239 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Reason of review
Not as described/ advertised

Contact Find A Grave Customer Service

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3.3
Details

Update by user Dec 19, 2016

The Memorial Info is listed below:

Created by: DR

Record added: Oct 18, 2012

Find A Grave Memorial# 99169498

Original review posted by user Dec 19, 2016

I started out sending the maintainer of my families memorial's "DR" edit request and "DR" was making all the corrections. I was very happy to see the...
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22 comments
Anonymous
#1338396

May 20th comment, did you read what I posted. Boyer is my Great Uncle and the info on him is wrong and the *** won't correct it even after I proved them wrong with documentation.

How is it that I'm the bad guy wanting it to be corrected? The *** won't correct it so I want my Uncle transferred to me so I can. Tell me how that's wrong? Idiots like you don't make this world go round.

Your main goal is to make it ugly.

Take your negative attitude and get lost. Your opinion is not needed or welcomed.

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Review
#975827 Review #975827 is a subjective opinion of poster.
Service
Find A Grave Genealogy Record
Pros
  • Being able to voice my grievance
Cons
  • Refusing to transfer any family member
Reason of review
Stupid Rules