Rating: 4 Stars Clear all filters (8 of 578 reviews match)
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Find A Grave - I connect to home page then fade to white...

3.5
Details
I cannot reach anybody at Find-a-Grave if it requires interaction with links on the home page. I am still getting notices and edits--but I am no longer recognized by FAG! No issues or misbehavior on my part--just blip and GONE.
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Review
#1681954 Review #1681954 is a subjective opinion of poster.
Product
Find A Grave Website
Reason of review
I just want my old Find-a-Grave back!
Preferred solution
Let the company propose a solution

Find A Grave - No longer able to add to my virtual cemeteries

4.2
Details
I have been a contributing member of FindAGrave.com for 9 and 1/2 years and have entered over 24,00 memorials. For several months now I have been unable to add memorials to my virtual cemeteries and cannot sponsor a memorial I am willing to pay the monetary amount for sponsoring the memorial. I have submitted these concerns to FindAGrave.com but have not received answers or suggestions.
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Review
#1552345 Review #1552345 is a subjective opinion of poster.
Reason of review
Good quality
4.0
Details
On the new web page every field does not come up every time. Some times the word Memorials comes up and you can click on it to do a search. Other times it does not. I cannot find a help field. The creator of the memorial still shows, but only if it has not been...
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4 comments
Anonymous
#1412997

I simply do NOT like the new Findagrave site. I keep getting 502 Bad Gateway error.

A LOT! Seems harder to navigate; therefore, less user friendly than the old site.

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Review
#1127621 Review #1127621 is a subjective opinion of poster.
Product
Find A Grave Website
Reason of review
See memo above
Preferred solution
Let me use the old site

Find A Grave - Other sites consider findagrave.com unreliable

4.0
Details
Some online sites are no longer using Findagrave.com as reliable source.
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Review
#1061269 Review #1061269 is a subjective opinion of poster.
Product
Find A Grave Website

Find A Grave Customer Care Review

3.5
Details
The site owners, are self serving, number hungry. They don't care about linking families together only, numbers and looking like they Care about the individual.
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Review
#1016605 Review #1016605 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
4.3
Details
When I tried to register with a valid email address, I got error message saying invalid email address. The verification process to prove "human" status is confusing. There is no way to contact the administrator except by US Mail service. I'm required to enter at least...
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3 comments
Anonymous
#1234129

The "Help with Find A Grave" section (also known as the FAQs) has a list of email addresses under "Help...I have a question. How can I contact Find A Grave?"

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Review
#936900 Review #936900 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
Loss
$1
Preferred solution
assist me to register
4.0
Details
I have been a member for 5 years. Just recently my uncle's memorial,Harold Edwin Wendorf. has been removed several times. Seriously ticked off.
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3 comments
Anonymous
#1043661

Then STOP creating duplicates. Only one memorial per person is allowed.

Deliberately duplicating is a serious offense and one that has been known to get the member banned from the site. There is alreay a memorial on F.A.G. for your uncle so you can submit additions and corrections to it.

You can ask for a transfer although the manager does not have to because uncles are not required transfers. I suggest reading the "Help with Find A Grave" section for the site's rules.

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Review
#709766 Review #709766 is a subjective opinion of poster.
Reason of review
Poor customer service
3.5
Details
It pains me also to see that so many have had negative experiences with FindAGrave. As an amateur genealogist, this site has become a very useful resource for finding information and family connections. I have never had a problem having memorials transferred of my...
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3 comments
Anonymous
#998868

So my Gr Gr Gr Grandfather had 13 kids and all those kids had kids etc... what happens if one or two lines don't want it but others do?

It gets deleted just because one person doesn't want it? How do you decide what's right?

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Review
#570218 Review #570218 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

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1300 W Traverse Pkwy
Lehi, Utah 84043-5373
United States
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