Find A Grave Reviews and Complaints
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6
ISSUES RESOLVED
590
TOTAL REVIEWS
$220K
CLAIMED LOSSES
$8.5K
AVG LOSS
200K
PAGE VIEWS
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Ask a Question About Find A Grave
Cons
- Customer service
- Unresponsive administrators
- Posting of incorrect information
Pros
- Ability to search for a gravesite
- Photos of grave markers
- Finding information in cemeteries
21 of 590 reviews with 5-star rating.
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This is a great site for finding and linking relationships, verifying information and a great addition to your genealogical research experience. | Find A Grave review
For about a month, when I enter a name or a memorial number, it will come up on the screen for about 3 seconds and then just disappears. I have restarted my computer numerous times. Deleted the current connection and reconnected multiple times. I am a genealogist and am currently adding photographs to my local cemetery on Find A Grave. I am currently working on seven different trees for others. Please help me solve this current perplexing problem. I LOVE Find A Grave and have had excellent service from it. I want to regain that good service. Thank you very kindly.
Review
Product
Find A Grave Website
Pros
- I used to love it using the old web site
Cons
- Difficulty using website
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Bonnie Shaw's memorial | Find A Grave review
I am Bonnie Saul's daughter Sherry Shaw Pena and I found two inserts under her name using my pictures and information that is not correct I asked one person to remove their insert and the other person has no contact information as her daughter and the rest of the family I would like for you to ask them to remove their inserts my mother is Bonnie Mae Shaw born 1933 died July 17th 2019 she's buried at Lakewood memorial in Hughson California Stanislaus county can you please take a look at this and rectify this problem
Review
Cons
- Just anyone can add an insert with the wrong information
Reason of review
Unknown persons giving information that's not correct using pictures that belong to other people
Preferred solution
Have the two people who have inserts on find a grave under the name of Bonnie Mae Shaw remove their inserts and information
Tags
Can not sign in | Find A Grave review from Princeton, West Virginia
cant sign in with my email. I did forgot my password but still can not sign. Please help me. donnamariebuckeye@yahoo.com
Review
Product
Find A Grave Account
Reason of review
cant sign in
Wrong Birthdate " DAY " at my Grandmother's site. | Find A Grave review
My Grandmother's memorial page: ELSA A. GAISER WALLACE--has her Birthdate listed as: 22 April 1889; that shows a wrong day. My Grand-- mother's Birthdate is 19th of April 1889. She was married Exactly on her 17th Birthday: 19th April 1906! Hope you will Please rectify that and make the necessary adjustment. Thanks a Million, your site is otherwise Extremely Awesome. . . thanks again--be Well, have a Super Day , Robert the Wallace P. S. My E-MAIL: SirWilliamWallaceForAlba@gmail.com
Review
Service
Find A Grave Genealogy Record
Pros
- Gives some good information
Cons
- Wrong information
Reason of review
Wrong data on my Grandmother's memorial page.
Preferred solution
Let the company propose a solution
Need Help getting into my account. | Find A Grave review
I tried to access my account and it would not let me in. I wanted to try to reset my password and it would not respond at all. Please help. I need to leave my son some flowers. Send Info To My Personal E-Mail Address: toynuck20@gmail.com Thank you Don Nuckols
Review
Product
Find A Grave Account
Reason of review
Poor customer service
How post an obituary with relevant information | Find A Grave review
I want to add obituaries on my parents gravesites. How do I do this? Can I add newspaper articles? Can I add Word Documents? I notice that a number of people have done this but I can't figure out how to do this on the website. Thank you for providing such valuable support for my family history search. Judy Seale, Buffalo, New York
Review
Product
Find A Grave Website
Reason of review
I am expanding what I know about how to use findagrave.com site. It has been very valuable to me.
I love this website! | Find A Grave review
my name is Laura Tips. I have been a member for almost 20 years, and got a new computer & now I am having problems with signing in. this is my favorite web site; I visit every day and I have added my deceased family members & pets. this is my old information: user name-catholicgirl @ comcast.net. new info: same user name, new e-mail address is lauratips@yahoo.com, can you please help me? thank you. I await your response 
l 
l Review
Product
Find A Grave Website
Reason of review
Good customer service
How to get a memorial transferred | Find A Grave review
The Memorial Contributor who created the memorial for my aunt has passed away and I would like for that memorial transferred to me and I have changes that need to be made. Find A Grave ID 41733065 Memorial ID 187697858 , Mayola Mattingly, 1912 - 1915 Thanks for your help. Wendell Grayson Find A Grave ID 48315803
Review
Service
Find A Grave Genealogy Record
Reason of review
Return, Exchange or Cancellation Policy
Jim Tipton | Find A Grave review
You people at find a grave need to do something about him.. Oits a DISGRACE to the rest of us.
Review
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Although as with anything there is always room for improvements but I am not here to critique FREE access to the website just wanted to say that I am pleased to have findagrave as part of my genealogy quest to reconnect to my roots , It has proven to be an invaluable...
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Review
Product
Find A Grave Website
Reason of review
Free use of site that is able to provide a place to celebrate on honor lives of our long lost family and friends , connecting with relatives and many kind volunteers from all over with helping make these connections..
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