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Find A Grave Funeral Forum Review from Kaufman, Texas
Find A Grave Funeral Forum Review from Kaufman, Texas

Update by user Jul 28, 2016

Beware of these people. They are vile, disgusting criminals who steal from of families losses for their own glory and profit!

ESPECIALLY BEWARE OF Dayna Cohen McMullen of Kingwood, Tx. Her phone number is 281-639-5878 if she has vandalized your family members grave,...

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6 comments
Anonymous
#1642034

Did your 'family attorney' explain the difference between slander and libel?

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Review
#889842 Review #889842 is a subjective opinion of poster.
Service
Find A Grave Funeral Forum
Cons
  • Lack of remorse
  • Tresspass on private property
  • Grave whisperer
Reason of review
Violated Privacy and Criminal Tresspass
I have used this site for several years with very few problems. For several months now I cannot use *** at all. Like today I clicked on search graves it went to the information page and totally stopped. I could not even get out of the page or type anything. I had to X...
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1 comment
Anonymous
#1190111

Try using an ad-blocking utility.

Review
#877805 Review #877805 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • Ability to search for a gravesite
Reason of review
Damaged or defective
I have submitted several edits to Ellen Stevens #47128166. There has been no response and her Bio and messages are disabled. I wonder if she is still active. Deloris Gueterman #48536566. Thank you for your help in this matter.
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1 comment
Anonymous
#1331397

Years ago you could email edit at findagrave dot com and in reasonable time get a resolution to a problem. Then Ancestry.com bought Find A Grave and the admin side has gone downhill.

If you call Ancestry (no way to call Find A Grave really) you get "it's all volunteer" or "they are eight weeks BEHIND in doing corrections!" or the like. Never used to be that way! They would fix it, email or politely explain why they could not. Now you need to join *** forums (separately) and read to figure out your problem.

I have seen duplicated records where a graver put ten plus relatives in the wrong city, wrong cemetery; any normal edit was never fixed, no reply. When *** was emailed (four times) they admitted he was deceased, amended his profile, but NEVER FIXED HIS ERRORS! So today--good luck. Read the rules and FAQs online then select other departments to email (info at findagrave dot com) or you may never get a reply.

Are all staffers unpaid there? Why can't Ancestry HQ manage it better since they own it--set up a new system to manage it?!!

Review
#840207 Review #840207 is a subjective opinion of poster.
Service
Find A Grave Customer Care
Reason of review
Poor customer service
I LOVE FindaGrave. I rave about it all the time. The creator provided a great service to one and all. That said I've run into inactive memorial managers - no contact information at all or they simply don't answer request. In the past month or so I was able to get a...
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5 comments
Anonymous
#1169176

she might just be saying that to get the graves Michealle aka shelley aka rose york 101 aka michelle waston Harold Clark Findagrave is great its people like this one, i want my mcpeak family I also take pride in my McpeakDaniels

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Review
#826532 Review #826532 is a subjective opinion of poster.
Service
Find A Grave Funeral Forum
Pros
  • Ability to search for a gravesite
  • Photos of grave markers
  • Finding information in cemeteries
Cons
  • Difficult to contact fg support
  • Inactive memorial manager
  • Dealing with horders
Reason of review
Poor customer service
Preferred solution
Easy method of contacting FindaGrave support for Memorial problems and help with resolving problem with inactive memorial manager.
Tags
  • Inactive Memorial Managers
Well - I clicked on all the various options on the website: not even ONE worked. - I'm trying to let them know that the spelling of names of the ancestors I'm checking is incorrect - it is frustrating that even when clicking on what looks like a legit link leads to...
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10 comments
Anonymous
#1194217

Block User would be nice.

Anyone who has been on findagrave for a while knows why.

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Review
#817323 Review #817323 is a subjective opinion of poster.
Product
Find A Grave Website
Pros
  • Finding information in cemeteries
Reason of review
Not as described/ advertised
I'm sick of the pop-ups on find a grave site.I can't do anything because of this( www.congratulations lottery) popping up and interrupting my searches. Please get them off so I can use your site to search for graves.
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6 comments
Anonymous
#1206692

I totally agree! It drives me crazy that Find A Grave allows so many pop-up ads that the website constantly freezes!

Every single time I use Find A Grave, I find myself having to close out of the website numerous times and then go back in because of the pop-up ads causing the site to freeze. It is beyond me why Find A Grave allows all these annoying pop-up ads. In view of the kind of website Find A Grave is, I find this outrageous!

I will add here that my Pop-Up Blocker does no good! I am sure that we are far from the only Find A Grave users with this complaint!

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Review
#762313 Review #762313 is a subjective opinion of poster.
Product
Find A Grave Website
Reason of review
Bad quality
Trying to find out how to correct my grandmother's name on findagrave. Everything is right except her name. She was my grandmother and lived with us so I ought to know! There is no contact info.
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3 comments
Anonymous
#1061399

RE: "Find a Grave" Phyllis M.Nichelson Jasa

It's been 11 days and "Find a Grave" still has not responded to my post about the derogatory remarks in her altered biography.

Her son and family,

Jim

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Review
#729030 Review #729030 is a subjective opinion of poster.

Find A Grave - Review in Funerals category from Amarillo, Texas

I had asked a member to consider transferring a memorial to me that was my husband's uncle. She ignored my request for several days. So I told her that since she didn't seem to want to trsnsfer it to me to at least remove the names of survivors in the obituary because my husband's aunt didn't want them on there. She just deleted the memorial instead and told me she did. I went ahead and re-created it. I just don't understand why Edith ****** ******* had to be so spiteful.
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Review
#709948 Review #709948 is a subjective opinion of poster.

Find A Grave Memorial Review from Austin, Texas

2.3
Details
I made a find a grave for my cousin that died almost a year ago & some1 stole it right out from under me! How dare they say some1 else made it & not me! I'm just so pissed!
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4 comments
GoodCitizen
#1022084

Before creating the memorial, did you search for that person to see if a memorial had already been created? If there was a previous memorial, the one you created was a "duplicate" which the site does not allow.

Duplicates are routinely merged. The newer memorial(s) are merged into the first one (as long as that one was made according to the rules).

Anonymous
#1022113
@GoodCitizen

Not if the first one was a burial unknown. The one in the right cemetery first will stay.

Anonymous
#1034131
@Anonymous

NOT ALL the time!!!!!!!!!!!!!!!!!! Sometimes they seem to make the rules as they go!

Anonymous
#1034367
@XXX

Some people that make burial unknown will move them after someone adds one to the right cemetery. I have had this happen to me.

I sent them both in and asked if they would check to see the history of the other memorial because when I added mine the other one was not in the cemetery. They did remove the one that was moved. Mine stayed.

I hate all the burial unknown being added and wish the would stop them. It is a grave registration site so if you did not find the grave do not add it.

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Review
#671811 Review #671811 is a subjective opinion of poster.
Reason of review
Poor customer service
3.0
Details
I have sponsored numerous memorials (and paid to remove the adds), Multiple times I have had them "hacked" even though I was the administrator of the site. In one case the hacker put up info so bad I started getting hate mail (they changed my bio and put up a...
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5 comments
Anonymous
#1000880

Hackers are unconscionable miscreants. I understand this frustration from a dedicated contributor.

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Review
#657060 Review #657060 is a subjective opinion of poster.
Pros
  • Ability to search for a gravesite
Cons
  • Administration has a bad attitude
Reason of review
Poor customer service
Preferred solution
They ignore repeated requests to correct any problems, they need a lot better customer service.
Tags
  • Genealogy
  • Virtual Memorial
  • Graveyards
  • Biographies Of Ancestors