you can't just put a name and location in and get a answer. you can not just put in a complain in short without being to how many words you have type.
I think maybe they should let the customer set the rule and regulation for you guy to follow when screwing the site up. These young computer people net to get in the real world for a change instead in outer space. They may know all the programs but to tell a person they are using nickname or the password is wrong.
I can't believe you people aren't very customer friend. So maybe some day you will be old and have troubles with something because people keep changing to suit them and not you.