Find-A-Grave can be a very helpful website for remembering the deceased and genealogy (even if some people don't like it being used for the latter). However, it has two major flaws.
The first is getting changes made which can be an act of Congress. Because of the rules the first person to post a memorial for a particular deceased person has a virtual monopoly on all the info that can be posted about that person in all of find a grave as long as they remain active and include the minimal info in the memorial (which according to some only needs to be what is on the tombstone). In other words they can keep all other data on that person from ever being posted anywhere in find a grave. Even going to the administrators to have changes made can be lengthy drawn out process requiring months and several tries. The result is often a hodgepodge of memorials and info which simply wastes lots of time and effort.
The second thing wrong with find a grave is that the way it is set up and administered encourages bullies to harass people no matter how much they contribute or try to help others. The find a grave forum is like a vicious cult with Jim Tipton as their leader and find a grave is his little fiefdom. The rules and the way the website is administered need to be changed. There is something very wrong with a website they punishes people trying to be helpful and rewards the bullies who like to find ways to annoy people and report them for 'infractions' no matter how small or imagined. There is also something wrong when you have to worry about every word you say for fear someone will report you even if you didn't say anything all that wrong. I know of no other website dedicated for the public good that is run this way.
Frequently Asked Questions on any website is not something people check unless, wait for it, they have a question (imagine that). It is not something they memorize and act on according to what it says absolutely as if it were the Bible. If they were meant to be rules and followed absolutely then they should be listed as rules with the expressed notation that they shall be followed or you will be banished and any work you have done on the website will be taken away from you as the administers see fit.
By the way those who obsess about rules should remember the many famous people in history who defied the rules. That is how things change by defying rules and demanding change. I know of no better example of what I mean than one particular person who annoyed so many people they just had to literally crucify him.
Product or Service Mentioned: Find A Grave Forum.